Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***u
Gun bomb
I***H
Recommend!
H***o
Хороший, прочный провод
R***f
I recommend everything well
E***v
Is fast
A***n
The goods are super! And the delivery is very fast, did not expect. A little tight enters the phone connector, as if the plug is slightly larger than the standard one, but in my case it’s just by the way, since my phone is badly charged. In general, everyone is happy
T***o
cabo fiel a descrição do anúncio. funcionou normal no iPhone da esposa
D***M
Соответсвует оисанию. Телефон нормально заряжается.
H***s
Beautiful, durable, fast charging. Like!
U***r
The cable is excellent. Thank you to the store for the excellent work. We’ll order more. Delivery in two weeks
G***e
Excellent product. It worked perfectly. 100% recommended.
A***v
Not the first time I make an order, the laces are very good, the functionality is excellent
B***o
It was pretty fast shipping and the quality overall of the product is far above my expectations for the price. 10/10
D***r
The cable is good, quality. I recommend to buy.
K***v
Очень классные и качественные кабкли. Заказываю их в этом магзине все время
M***v
Excellent cable, charges all phones from 5S to 11
S***s
Fast and excellent shipping
S***o
ottimo
Y***o
Excellent quality, the store put the silicone holder Doy wire, very convenient!
Customer
OK OK
G***y
Супер
A***n
Per kind good quality
A***v
Working, and on that thank you)
N***s
Charge well, it supports iPad smoothly and looks good material. It took a little while to get there.
M***o
All OK.
Customer
Is very good
V***v
Norms
K***a
Working perfectly! Came well packaged! Are cables 3m very good! Recommend!
Martin Schultz
This store offers lovely items for sale. Adorable stuff!
Jean Dunn
Everything is fine. Delivery was pretty fast. I would recommend this store.
S***m
배송한달안걸림 제품 조음
E***n
Great cord. Charging iPhone an hour and a half, like from the native. Fat, in a fabric braid. Very comfortable. The phone is not heated. All OK. I liked it. Thank you very much to the store. The parcel came to Sochi for 2 weeks
Σοφία Βιλαέτης
Received in a reasonable amount of time. Glad with the purchase
D***v
A good cord, only a strong smell of rubber at first. But what can I demand for 150 rubles? Overall: 5 5
G***i
The wire is very good, sent quickly. Thank you store recommend.
I***l
The cable works
V***o
The parcel with the goods reached extremely quickly (in a week). The goods is correct. Thanks to store and delivery service.
A***v
Cable as cable. If I off here fast.
A***v
5+
K***A
Came in 2 weeks
R***r
Very good wires
F***f
Кабель жёсткий, что не всем подойдёт. Тканевое покрытие хорошего качества. Остальное покажет опыт эксплуатации.
M***a
I thought that the material would be different, but still it looks very good and I liked it. It comes in really good packaging, it was worthy.
Customer
Shipping took nearly two months. But the package arrived safely. Thank you store
B***I
ottimo
A***P
Like the cables, are durable and cheap kakakakakaka now is making money
S***v
The order went three weeks, did not communicate with the store, charges quickly, I recommend
T***t
Like not a bad cable, checked everything works, thanks
Riley Martin
Looks great, I don’t find any defects… Shipping was quite fast and arrived without problems.
I***h
Paid 19.06, came to issue 01.07. The cord corresponds to the description, while everything charges well, but slower than the original iPhone cord. With the store did not communicate
D***v
Excellent.
S***g
I like it.
F***i
Firm, good quality
J***s
Very good
D***o
Everything works fine, fast delivery
N***d
I worked two days and a bite and I have a second request and a second request for children and work fully
R***a
Good quality.
Customer
Bien
A***a
A whole cable came in. Before the approximate date. Charges.
E***a
Bien excelente súper resistente y precio increíble y máxima recurrencia
Willeke van der Meulen
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn’t.
Kevin Beck
i was looking where to find online, so now i’m really grateful to the seller
Linda Andrews
Though I’ve hardly had this product for 3 days a couple of weeks I’m quite contented with it. This was a rewarding acquisition. I bought it for my relative. We were both fascinated with the quality of the. The purchased item actually came soon and I was quite happy. way outpaced my predictions. I would categorically recommend this good. fancy it so much I am already planning to order more.
Lachlan White
Buying from this store was a good choice. price is pretty low yet the quality is amazing
Ashley Fuller
fully matches description.
Julie Verschueren
first class item and service!
Alba Fernández
The best thing about this item is its undeniably high quality
Diane Bryant
This store offers the best price for , great deal!
Danielle Clark
everything comforms to the description
Customer
All good
T***a
Норм
P***o
I ordered 0.5m cable.But I recieved .25m cable.BTW cable is good in quality .
Customer
Very good value for money
R***r
Came very quickly!. The quality is excellent. Charges on Hurray. Seller recommend.
S***i
Item as described. Works well and it absolutely worth a recommendation. Arrived slightly slower than the average (~45 days to Poland; 20-30 being an average) due to some logistics delays.
Moritz Weber
ordered a new recently – i’ve bought it before already, but liked it lots and decided to go for it again
Christina Rodriguez
the seller probably asks the lowest price for ever. that’s something! thanks for the service
Σοφία Βουγιουκλάκης
Store A++++
Craig Burns
A low cost is a perfect purchase. I am glad I managed to find such a good value for money
Helene Schumacher
true to the picture
Silvia De Luca
Everything’s fine!
Paul Austin
Thanks, My purchase arrived very quickly and it’s perfect, I love it so much!
Alexis Tessier
corresponds to the description.
Janet Morgan
wonderful product and customer service. thanks for this
Emily Brown
Met all my expectations, thanks!
Taylor Gauthier
Nice stuff! Recommend this
Peter Evans
Very good, arrived very fast.
Tomás Cruz
totally rad
Clara Dumont
I can’t express how enthusiastic I am! I repeatedly consider the reviews before acquiring merchandise online, and this one keeps getting such good reviews I couldn-t turn it down. It-s incredibly cute, the illustration doesn-t do it justice. I-ve got a lot of homage for it. It is incredibly ingeniously made and incredibly worth the tiny price I paid for it. putting it differently, it is a great catch.
Hannah Groß
Received within a couple of weeks, recommend this store.
Zoe Wolf
Thanks for ! Everything is fine! A good product for a reasonable price!
Charles Rios
Shipping was very fast. Quality of the is really good. Highly recommend this shop 🙂
Μάξιμος Παπάζογλου
everything’s up to standard
Charlie Thompson
Thank you for fast shipment and delivery! I really recommend this and store~
Joyce Sanders
Good product and fast delivery. Thank You very much! :)))
Romane Colin
Good quality material. Product arrived within estimated time. Thanks!
Benjamin Robinson
looking forward to ordering from here again. loved the quality of
Gavin Clark
Thanks for the free shipping! Overall quality of is also nice
Zachary Wheeler
It’s super ! I really like it. Thank you!
Max Ryan
superb quality! recommend this
Daniel Brown
i had to compare to some other offers before i got sure it’s the best option to get it quickly and safely
Jeremy Torres
Happy with the purchase, will order again soon
Janice Edwards
Product OK. Look very nice. Arrive fast. Thanks