Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***n
Not as natural feel as I wanted more of a plastic feel to it
R***s
There are No bubbles left, No one can tell you’re wearing it.
Customer
It’s good quality plastic but that is, it’s super thin. You have to be careful and very patient when installing it on the iWatch, as it rolls up from just starting to take it off the packaging.
Customer
It’s been a long time. So it did not work out to glue without bubbles. But it pleases that in the set of 2 pieces
E***a
The order came very quickly the film is good, but! On the bends of the screen is not calculated, the video is even on the photo that the edges go away, minus. Can order smaller in size will be better
Λουΐζα Ανδρέου
Love the . Thank you very much!!
Karen Green
Fast shipping to Chile. As always good quality of the Film, it resists water and is of good quality, and third time I buy.
Magda Adamczyk
Very practical and satisfying job safety before porysowa niem. I USE for SEVERAL YEARS AND I AM HAPPY. For this film can be confidently apply even other protective glass and touch on works flawlessly. Fast delivery. RECOMMEND.
Jeremy Adams
Cool !
Liam Nguyen
so cool , thanks!
Morgan Li
arrived in time, recommend
Emma Banks
Thanks a lot! Arrived fast and safe! I’m suuuuper happy!
Иван Савин
Ideally glued, closes all the glass, small air bubbles dissolve themselves.
Barbara Oliver
product is just excellent, spacious and very comfy!
Andrea Soler
there’s no reason to compare with anything else, i’m genuinely happy with the purchase
Зина Кабановa
Very satisfied with this film. The film size is such, that it completely protects from scratches the entire surface of the watch glass (flat part and rounded edges around the perimeter). The film is very elastic, so after the sticker it completely repeats the shape of the glass. After the sticker, small air bubbles are dissolved during the day. When the sticker film need to position on the glass of the clock is accurate enough (+/- 0,5mm), otherwise it can go beyond the glass. We order here for the 2nd time and the 2nd time the store does not fail. The parcel comes in the form of a letter to the mailbox, which is very convenient. I recommend both the product and the seller.
Adam Dufour
As usual it’s top
Scott Dunn
Received within a couple of weeks, recommend this store.
Андрій Винниченко
All as in the description
Стас Плотников
It’s been a long time. So it did not work out to glue without bubbles. But it pleases that in the set of 2 pieces
Stephen Gomez
Low priced is the reason why I love online shopping so much
Robert Estrada
no reasons to be disappointed. is awesome!
Joshua Payne
is sooo good! thanks for awesome experience!
Anthony Coleman
this is my second order
Давид Цветков
The order came very quickly the film is good, but! On the bends of the screen is not calculated, the video is even on the photo that the edges go away, minus. Can order smaller in size will be better
Diana McCoy
excellent quality, not damaged!
Jasmine Taylor
Very good, i think that probably later i will buy from this store again.
Thomas Thompson
Awesome ! I really like it. Thank you!
Fehér Bea
Thanks!
Arthur Barnett
New is something that anyonewould buy instantly. I did, and I did it with no hesitation 🙂
Samantha Lane
Perfect , well match my expectations. Thank You.
Anaëlle Herve
perfect!
Judy Wilson
Everything is fine, advise this to everybody
Samuel Beck
thanks! liked your
Lily Jacob
Arrived ahead of time. Quality is excellent!
María Mercedes Ibáñez
it’s really resonably priced, and the store offers a great service.
Joshua Webb
Happy with the purchase, the delivery is fast!
Sara Guerrero
discount is the best offer in this webstore
Данил Васильев
The films are whole, not yet glued, but not the first time I order from this store. Very fast delivery and tracked. Thanks seller
Marina Arteaga
It’s good quality plastic but that is, it’s super thin. You have to be careful and very patient when installing it on the iWatch, as it rolls up from just starting to take it off the packaging.
Валентин Федотов
I order not for the first time, everything is fine.
Mason Taylor
Low priced is the reason why I love online shopping so much
Angela Riley
Looks great, I don’t find any defects… Shipping was quite fast and arrived without problems.
Victoria Schultz
I’ve bought with a great discount, and I have received it already
Sharon Johnston
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
Eelco de Ruiter
just the right one for me
Macie Leblanc
Not as natural feel as I wanted more of a plastic feel to it
Paola Mazza
great packaging, i got product in great condition. Thanks. Recommend.
Miguel Ángel Álvarez
There are No bubbles left, No one can tell you’re wearing it.
Danielle Franklin
Good quality of , fast delivery.
Alan May
no problems in use, just like i wanted
Gunter Haas
quite a high quality for such a humble price
Maria Valentini
everything is good! Thank you!
Elizabeth Garrett
Amazing !!! I love them goof quality