Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a
Стекло полочное, было хорошо упаковано, доставка быстрая. Хотелось бы ещё ответчике для фронтальной камеры.
Customer
Glasses in Kiev came two weeks after the order. Packed well, and without damage. The store and I recommend it.
L***
In Odessa, the glass reached in 19 days after the order was made. Kindness is packed in a box of foam. 4 * for the fact that it does not completely cover the screen and from all 4 sides of the screen remains about 2mm. By the way, a new mail at the customs office 4 parcels from different stores with Ali combined into one, and assigned her the order number with protective glass)) came to the office. And I received one large package with 4-myself messengers)) so keep in mind, making orders for Ali one day that you can get to customs. I have fortunately the total amount of orders was less than $100.
A***t
Fast shipping from the store, well packaged, although the first item ordered was broken at Transportation!… The seller refunded! Second ordered arrived in perfect condition!
L***i
Good packed well
J***o
Arrived in 46 days, very good and well packaged
M***e
Perfecto
Customer
Glass has come cracked
M***i
Took bit more but came pretty quick like quick enough I guess. Didn’t communicate with store but good product.
N***o
I arrive in perfect condition and very well protected, I recommend.
L***n
Very well packed, excellent to my perception. Totally compliant and arrival at my home in Chile takes only 20 days!
F***n
Very good thank you very much
V***u
Perfectly corresponds to the description however, it is necessary to know that given the size, the break is not obvious at all….
G***а
Thank you, the glass came safe and sound. packed very well. to the store thanks for the delivery and the goods, I recommend, and thank you so much for sending me 3 of of of
P***N
Fast shipping to Mexico. Super well protected the product. I’ll buy back at this store.
S***U
Express delivery in ten days. Everything looks perfect. All we have to do is set up. Thank you, store!!!
N***k
Доставка в Германию 8 дней. Отслеживание было весь путь передвижения. Заказывала Ipad 6/ Model A1954/ 2018 года (9.7″display(24.63cm diagonale)) Стекло подошло. С продавцом не было необходимости общаться.
V***v
good
Customer
Nice package
P***a
Perfect
A***s
It came damaged. Sorry. It’s easier to buy from us. Money returned
M***y
It’s okay, two weeks to Israel.
N***a
Good favor
N***a
Very good thanks
A***y
Well packed, whole. Recommend!
C***o
The glass is wonderful, glued from the first time, excellent village. Without chips, scratches and cracks. Fast shipping. Well packed
N***v
Great thank you
M***x
Perfect. Fits snugly. Quality is super. Fast shipped. Totally cool and very well and safe packed.
I***n
El producto llego en 19 días, llego rápido y muy bien protegido y tal cual su descripción
D***s
It came very well wrapped, it came very fast to Chile
I***k
Fast shipment and delivery. The glass came up clearly, which especially likes the edges remains a stock for the cover.
M***6
well packaged
Customer
Okay but one of the corners didn’t hit well so it’s not perfect, I ‘d buy it back and I’m satisfied because it looks good quality
R***s
Very good product
3***r
Arrived in perfect condition, fits right on iPad.
A***a
All is well, it came perfectly. Shipping fast. Packed perfectly
A***a
Very good Screen Protector, it was very well packed and it arrived perfectly. It’s very easy to use too.
P***z
Very well packed and good quality Thanks
M***J
Всё отлично. Рекомендую. Спасибо.
Customer
screen protector is on, came in one piece, not broken, took 3 weeks, i recommend!
P***r
Very good quality, I arrive in two weeks! Perfect fit for my IPad Gen 8.
S***y
Product arrive around 6 weeks. Well packaged so no damage in shipping. It’s perfect for.
M***e
Very well packed, thanks
A***r
A well-packaged product… Thank you
P***v
One big parcel came along with other orders. Delivery Since payment took only 20 days. The glasses came perfectly, glued perfectly, in the cover of the tablet then fit as it should. The order is very satisfied.
Y***l
Really good
Customer
Quality nice
Дарья Галкинa
Good glass, came up perfectly. Recommend
Clara Almeida
Very good, well packed and arrived in 26 days.
Virginia Gallardo
It adapts super well and is very easy to place. With a little precision there are no air bubbles left.
Ignacio Jímenez
Llegó bien empacado, al ponerlo quedaron algunas burbujas, funciona bien con el Apple Pencil, la mica queda perfecta aunque cubre la cámara pero no veo que cause interferencia para tomar una buena fotografía. En general bien.
Екатерина Осиповa
Great glass.
Елизавета Абрамовa
Perfect!
Willemijn Maas
Super Good also very well packed… cost in Netherlands al soon 15 provide euri
José Antonio Sanz
i didn’t even have to wait till is on sale – i am more than happy with its price right now
Emma Palmer
I’m super happy, everything is great, quality sooooo amazing, good store, advice!)
Ольга Галицький
On the tablet iPad 2019 9,7 “perfectly suited. We’ll see you in a couple of days. Only I one place the point does not fit, although, there is no dust. I am happy
Lucy Morton
good quality thanks alot
Clara Christiansen
Ok
Amanda Day
I arrive in perfect condition and very well protected, I recommend.
George Johnson
it works perfectly
Tiana Colello
good
Brandon Hopkins
Very well packed, excellent to my perception. Totally compliant and arrival at my home in Chile takes only 20 days!
Фёдор Ермаков
Идеально запоковано!
Enzo Morin
Perfect for my ipad
A***s
Shipped fast. Very well protected package. Fits nicely. Recommend
Ingo Braun
Fits perfect. Fast shipments. Proper packing that did not damage the product during shipment.
Diego Carmona
Good product, nice and safe delivery
Олекса Давиденко
Chic glass, I recommend!!!!
Михайло Бублик
Thank you store. The glass came whole. Well-packed. Advise
Russell Allen
With a discount, is a great offer. Loved the seller attitude!
Arthur David
Nice
Ярослава Галицький
Cool glass! I order not the first time! Glued itself and without a single bubble! It came quickly
Alexa Patel
Good quality
Pedro Pinto
Veio tamanho menor
Alexander Roy
Good
Марія Бабіак
Good glass
L***e
Perfect delivered in a well packaged polystyrene box no glass is broken, received quickly I recommend this store
Виктория Ивановa
Exact description all came up, thanks for the good packaging and good goods!
Ольга Жердев
It’s been about a month. The whole thing. Order boldly.
Станіслав Бондаренко
Стекло прилипает плохо, первое вообще получил разбитое, проблем с возвратом средств не было.
Lonneke Hendriks
Fast shipping and delivery to Holland. 2 weeks has it but lasted to be exact. Very well packed. All used and it works great! Thanks! Very satisfied.
משה הלפרין
Top !
Dinis Martins
It took a little longer than expected but the product quality is good worth
Олеся Цыганковa
Shipment on June 22 arrived in Bugulma on July 3. Plastic glass, slightly tried to scratch with scissors, there are no traces. The size is not completely suitable for the tablet iPad 10.2 2020G. The model a2429 just around the edges remains a gap, but it’s not so scary, the cover gap will hide. Asked the store to pack very well and came whole. Thank you
Florian David
This shot the screen arrived in perfect condition! Fast store shipping and good product!
Aitor Sánchez
Came very well protected and fits perfectly q my IPad 2
Максим Беленко
All very quickly came, ordered and came literally for a неделюююююююююююю
Walter Patel
Muy bien embalado
Customer
Ordered two glasses for two different iPad. The glasses were in a common box of foam, packed separately, signed to what size each. In Belarus came in 2 weeks.
Célia Le roux
Very good thank you very much
Maryam Pasquier
Where to buy online for such a modest price, if not here? There’s no such place!
Sharon Morris
good quality
Lucy Lee
superb . i love it!
Marta Parra
I absolutely recommend this store and will order again! Good day!
Арина Семёновa
I liked everything very much. The store Thank you very much. If necessary, I will order more.
ציפי גולדברג
great
Roger Elliott
In perfect condition
Lisa Gerber
Super
Manuela Giménez
Thank you! I ordered as gift and was quite relieved. It was really well packed so arrived in great condition.
José Alberto Valenzuela
está muy bien. queda exactamente la medida del iPad y fue muy fácil de instalar. llegó muy rápido
Anna Peters
Good quality product recommended. Good customer service as well. Good store.
Михайлина Бабіак
Super goods! Thank you❣
Caitlin Morton
Arrived very fast
Sara Thomas
great service, top quality of
Эдгар Смирнов
Glass perfectly fit! Packing is great. The goods are satisfied.
Edward Russell
everything is good! Thank you!
Kimberly Garza
This store asks the lowest price for , thanks to the seller
Celina Knudsen
Good service
P***a
Ha llegado muy rapido y muy bien protegido
Christina Mendoza
Fast delivery and product is good and decent packed. Touch function remains good intact after the paste. This goes incidentally whole easy
Valentine Robin
Très bien.
Salvador Trejo
Good quality, Great price, Well Packaged!!
Ava Walker
Faat delivery , good store
Жанна Воробьёвa
Good glass, packed in foam. Sizes is according to
Oisin Walsh
Perfect
Alan Reid
Very accurate and safely packed reached undamaged and delivered before estimated time. Overall very good shopping experience.
Юлія Гриценко
Steulo came up perfectly. Only delivery to Ukraine is long. 5 weeks
Тарас Рогачёв
Glass whole, the store timely sent the goods and came very quickly, thank you very much
Olivia Hayes
I arrive without any problem good packed
Ryan Burke
Good product
Zoë Gérard
Received very quickly! Package very well packaged! Seller to recommend! Very happy with my purchase!
Gerald Patterson
Все отлично! Спасибо
Russell Ellis
Amazing ! Very good material. I`m super satisfied!!
Олександр Давиденко
The glass came whole-it’s already very cool. Packed qualitatively, in a soft envelope and a box of foam. On the tablet looks good. As a sticker-I will complement the review.
Альберт Черемнов
Fast delivery, excellent glass!
K***4
Perfect! Easy to install
J***z
Arrived perfect
ناصر المنصور
Great in the same size
Εφιάλτης Κανακάρης-Ρούφος
JUST PERFECT!!! Thanks!!
Josep Medina
Good packed
Judith Duncan
Perfect, it was super well wrapped so nothing would happen to her, so nice detail that.
Patrick Howell
I’m fast, it looks super good quality.
C***s
Everything came quickly, 1.5 weeks, the description corresponds, in the photo you see the thickness of the glass, I advise the store, a lot of additional in the kit, rags and paper for
אבי זוהר
Good product. Easy installation
Leonard Schmitt
I can surely say it’s the best price for for both online and offline stores
Lucía Martínez
Super well packed, not yet tested.
Sebastián Ríos
V
Дарья Долгих
Before Omsk for 10 days cool thanks, glass. Clearly approached model 2017
Stephanie George
no problems in use, just like i wanted
Marina Reyna
It arrived in perfect condition, very well protected.
אופיר כץ
great quality and service:)
Gloria Mendoza
Super happy it will come, all very well packaged and careful not to suffer damage, so very grateful that everything is like the description and concern of sending everything as appropriate so that nothing happened to him during the course of the trip. I recommend 100% to the store
Mila Busch
I’ve purchased on sale and the quality is amazing
Tereza Krempasky
Fast shipping, packaging carefully, goods guarantee. Ủng households store.
K***a
The glass came whole, perfectly packed. Glued without problems, no bubbles. The glass is not on the whole screen, about 1mm retreat from the edge is even good, because the cover does not fit into the glass. I’m happy. I recommend to buy! thank you very much!
Amelia Lee
looks beautiful, the condition is perfect
Игорь Терехов
Glass is good. It came well packed. Without damage thanks to the store)))
Арина Соколовa
GUD
Crystal Burke
I arrive in very good condition well sealed
Андрій Бабіак
Norms
Albert Caballero
Muy bien embalado. Envío muy rápido, menos de dos semanas. Encaja bien. Muy satisfecho. Producto y vendedor muy recomendable.
Roger Jordan
Good item and fast shipping. Thank you so much!
Matthew Reid
Just like what the description said, customer compliant
Laura Gonzales
Excellent service, arrived in good condition without any damage, if I recommend it even though it takes a little while to arrive
Customer
Product as in the description. It arrived in no more than three weeks. I assure you it was a great purchase.
Николай Щёголев
Посылка шла 1,5 месяца до Перми, Китайцы отправили сразу, застряла на таможне в РФ как обычно! К Китайцам претензий нету, красавчики, стекло пришло целое, упаковано просто шикарно. Продавца рекомендую!!!
A***v
The order came quickly, a little more than 2 weeks. Packed normally, delivered without damage. The glass is slightly smaller than the tablet screen. Very small napkins from the kit, it was not convenient to wipe the screen before sticking the glass. In the rest of the rules.
Brenda Garcia
I love it!! really good! My first time buying and of course will buy again~ i recommend!
Customer
Good packing n fast delivery
C***O
Product conforms to the description! Do not disturb the use of the tablet or the stilet.
Elizabeth Morales
I’m absolutely in love! Thank you!
Lisa Garrett
Well made , fits & works perfectly
Sarah Brown
awesome , i recommend!
Έλενα Ιωάννου
Thanks for fast shipping! The is better than I expected!
Δεσποινα Δυοβουνιώτης
I’ve purchased on sale and the quality is amazing
Beverly Schmidt
as for my experience, is really worth ordering
Natálie Babik
Amazing quality and fast shipping
Dennis Arnold
liked the design. totally cool!
Luis Arnold
is worth its price. can recommend it without hesitation
Patrick Armstrong
product matches the description. thank you very much.
Phillip Rios
Glass has come cracked
Anaël Martinez
Nickel
Василина Галицький
Delivery 2 weeks. Everything is perfect!
Ольга Зиминa
ок
Nicole Bowman
an opportunity to buy such a cheap online is priceless. thanks to the seller!
Peter Patel
is an amazing product at its finest
Madison Garcia
Excellent. The village is good, spread out as it should, the card adjusted the corners and everything
Rebecca Nichols
perfect and super fast shipping
Lachlan Page
Took bit more but came pretty quick like quick enough I guess. Didn’t communicate with store but good product.
אבי אלון
Fits perfectly and arrived quickly! Great product