Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***A
I arrive very good packed
M***t
Protective Film well received. Just a microphone on the circle. Surely Original because no crushing found on the polystyrene packaging and seen when removing the film stickers… Otherwise perfect.
C***g
Received super fast only a month no tracking. Usually 2-4 months since covid. Pretty good for the price but doesn’t some bubbles. Nothing you can’t get rid of. Just not that sticky. But everything good for this price. I recommend.
A***r
very good .
F***z
I love it, I arrive within the deadline, it fulfills its function and does not alter the touch, it is easy to place and comes with all the implements. I arrive very well protected, very happy with the purchase, I will continue to buy from the store.
D***v
Товар пришел за 16 дней! Всё целое, слава богу) Продавца советую. Заказывал на iPad Pro 11 2020. Жаль только, что вырез в стекле в виде “челки”, а не аккуратно отверстиями, но в целом норм.
K***o
It came cracked. The store returned the money.
S***a
All right I’m fast, thanks.
L***a
Beautifully packaged, in perfect condition
M***n
Everything OK, easy to put Very satisfied
Milagros Campos
rapidez
Jennifer Wright
Fast and perfect!
Ralph Edwards
free shipping! arrived in perfect condition, thank you
Deborah Ortiz
‘
Валентин Худяков
To Samara in 15 days. It came perfectly. Recommend.
Jasmine King
probably one of the best deals i made. thanks to the store!
Jessica Williams
super fast delivery and good product
Aaron Hanson
Love it!!
Paola Sánchez
It came to Me in excellent condition. Without any defect. Perfect installation
Кирилл Давыдов
Glass.
Billy Carroll
Product as described. It was packaged well, even though the packaging was damaged in transit, the screen protectors were untouched. They apply very wel and seem to offer good protection l
Adam Radecki
Very cool product. 10 out 10!!
Linda Lucas
worth the money. thnx.
Олексій Довженко
It came very quickly. Thank you very much
Emma Fisher
Хорошее стекло, плотное. Доставка быстрая
Tomáš Zima
arrived within 2 weeks on perfect condition. Great store. Highly recommend!
Lavinia Rocha
Beautifully packaged, in perfect condition
Laura Salazar
As usual, secure package in polystyrene packaging. But a little glow on the top left without gravity. For shipping times, they are not due by the trader.
Chiara Carbone
was packed carefully. loved it
Ефим Чистяков
It came cracked. The store returned the money.
Paula König
Utterly happy with purchase. Thanks to the store!
Герман Александров
Ложится без пузырей, довольно крепкое. Беру второй раз. Первое отходило года 4.
خديجة العمودي
I haven’t used it yet, but it looks excellent and arrived very quickly before the expected date
Christian Holmes
Meets expectations
Leentje Visser
Very good quality
Oskar Martin
Fast shipping, quality is excellent!!!
Jane Carter
is awesome, you have my 100% positive feedback
Anthony Romero
Poor quality
Célia Legrand
Ok
Axelle Fontaine
Very well packaged, no risk of breakage, thank you dear store
Jonathan Garcia
It came in perfect condition, all right.
Ян Черкашин
One glass came with a small bevel. And so-quickly and well packed.
Craig Cook
It arrived super fast, in less than 3 weeks very well packed.
Sarah Cruz
Delivery in 8 days. Film very good!
Brenda Turner
Protective Film well received. Just a microphone on the circle. Surely Original because no crushing found on the polystyrene packaging and seen when removing the film stickers… Otherwise perfect.
Максим Авдеев
It went perfectly, with a cover perfectly fit.
Roberto Vidal
bought by a friend’s reccommendation, it’s just like i expected!
هاني الحربي
Great. Thank you.
Alice Jenkins
Buying from this store has exceeded all my expectations. Thanks for !
Donna Spencer
Great product fast delivery
P***a
veio tudo conforme descrito e bem embalado, a película já está instalada o o tamanho é perfeito. estou satisfeito com o produto.
Ян Рогачёв
Without chips, it is packed as good as it is, it is unlikely to break, but if they glued the foam on the contour, I think it would be possible to do so.
Sienna White
I was wondering where to buy online, and thankfully found this store!
Nicole Reed
Received super fast only a month no tracking. Usually 2-4 months since covid. Pretty good for the price but doesn’t some bubbles. Nothing you can’t get rid of. Just not that sticky. But everything good for this price. I recommend.
Sara Boyer
thank you is awesome
Sophie Ryan
good quality 🙂 well-made
Сергей Кац
Товар пришел за 16 дней! Всё целое, слава богу) Продавца советую. Заказывал на iPad Pro 11 2020. Жаль только, что вырез в стекле в виде “челки”, а не аккуратно отверстиями, но в целом норм.
Frances Alvarez
another great order of ! no problems
Callie Campbell
Came fast two times, first time was broken, the second time came perfect, store very easy to communicate
Douglas Turner
Given that such an inexpensive is quite a rarity, here’s my endless gratitude to the seller.
Selena Lam
Probably the lowest price for available in a lovely webstore!
Валентина Харитоновa
The film is good, dense, but does not interfere. Hand slides well. Afraid that the pen will not write, no, writes. Everything is fine. Screen protects)
Полина Абрамовa
The goods came, but still did not open
Антоанета КРЪСТЕВА
Super fast delivery – arrived to Bulgaria in 16 days only! The product was well packed and not damaged! I truly recommend this store!
Walter Palmer
Good product, all came well.
Richard Obrien
I love it, I arrive within the deadline, it fulfills its function and does not alter the touch, it is easy to place and comes with all the implements. I arrive very well protected, very happy with the purchase, I will continue to buy from the store.
Wayne Boyd
Perfect
فهد الروقي
Easy install with no bubbles. no finger prints very recommended.
Robert Rivera
All right I’m fast, thanks.
Henry Hernandez
Not good size
Amy Wheeler
Great item and fits my iPad mini 5 perfectly! Very easy to apply too!
Любовь Якушевa
Got it all good
מאיה דוד
Oakey Product arrived the good
Mark Dixon
ordered a new recently – i’ve bought it before already, but liked it lots and decided to go for it again
Noel Böhm
Thank You Very Much! Quality of on top!
Aaron Green
Really easy to apply.
Martha Schwarz
All as in the description. very long delivery, so did not install this glass, bought elsewhere. with the store did not communicate.
Scott White
Fits perfect.
Julie Chen
it’s safe to say exceeded my expectations
Margaret Jimenez
Amazing!
Conor Byrne
Ordered 19/04 got 10/06 to ireland
Brittany Mitchell
OK!!!
Δεσποινα Γερμανός
my deepest thanks to the seller for setting the best price for . it means the world to me!
Яна Кац
So-so. It was pasted with unremovable bubbles.
אבנר אלכסנדר
very good .
Roger Flores
Tamaño y ajuste perfecto en el ipad. Empaque 10/10
Roberta Coppola
matches description. Made of fine material. Price is not bad.
Sharon Ryan
Matches the description. No drawbacks
Владимир Баданин
обычное стекло
Victoria Hayes
I arrive very good packed
María Luisa Ortiz
Everything OK, easy to put Very satisfied
Rebecca Harris
Received within a couple of weeks, recommend this store.
علي المالكي
Good quality very recommended product
Єгор Винниченко
Glasses of good quality. Packed in foam, in the kit were napkins for wiping the tablet itself. But for some reason it does not fit around the perimeter.)
Nicolás Vega
Todo perfecto, tardo en llegar un mes a león gto!
Pieter Hofman
Arrived very supplied. Am delighted with it.
Jacolien Smits
Ordered 6 April. Arrived on 11 May
Аида Богдановa
Fast shipping. Came up on iPad 10.2 2020
Samuel Williams
Fast delivery
Denise Santos
Perfect for my iPad
Milagros Sánchez
thanks a lot! excellent work
Василь Авраменко
All idolade
Louis Robertson
Happy with my new
Logan Clark
Thank you soo much!! Quality really good! I’ll give this store 5 stars.