Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***n
Very happy with this product!! It charges my iphone much quicker and it seems to me all is real Anker made – the quality of the product and the details like packaging and instructions. It is very lightweight, takes little space and looks actually quite stylish to have on your shelf. Product arrived within 10 days and in perfect condition very carefully packed. Recommended store very hapy customer over here. Will def but again at this Anker store. WELL DONE SELLER!!
S***i
Wow, great products.
M***o
Product as promised. Excellent quality material. Was not taxed. Amazing quality.
G***s
Small size, it’s right on the palm of the hand. Anker as always excellent quality. We’ll see how he behaves in time. It took quite a while to get here but for mail issues from my country
A***E
Good Goods and fast delivery .. Thanks to the store
E***v
Ordered 18.02.2021 (for 1132,46 rubles), received at the Mail 19.03.2021. The charger has a micro-USB input. Included micro-USB cable is present, with Anker logo. The dimensions of the charging itself are not large, approximately 100*100mm, just over 11mm thick. Instruction is in Russian language (ru) as well as English (en), Japanese (JP), German (de), Spanish (es), French (fr), French (((italian (it), Korean (ko), Arabic (ar), Chinese and two more languages (PT, he). The upper part is covered with a soft material (such as a rubber or silicone gasket) of black color with an Anker logo. Wireless charging for iPhone 8 Plus with case works fine. When charging, the phone does not heat up, the pancake itself becomes sometimes slightly warm. The store and I recommend it. Before buying, think, maybe you will be more convenient to buy a stand-charging vertical, on it when charging, you can still view video content, and not a round phone can only charge charging
Customer
Good quality micro usb purpose
Customer
Product received in perfect condition and we feel that it is a quality product. Ordered on 18/03/21 from China arrived in Algeria on 21/03/21 and unfortunately it spends 23 days at the postal service to be delivered on 12/04/21
Customer
The loaded works beautifully
M***z
Good product works very well thank you
M***I
Product shipped in 15 days, I am very satisfied, thank you.
P***k
I use it with iPhone 8 and iPhone XS. It works as described. Charging speed is really acceptable. Build quality is very good. It has a nice small indicator light. I can advise to buy.
E***o
Good quality product, all sealed, in 3 weeks in chile. Recommended, untested and I’ll leave extra opinions
Y***v
Top quality , very fast shipping to Bulgaria – 3 weeks.
Customer
Excellent product, very good quality.
A***r
Delivery to Kiev 24 days, packing as always crumpled, I’m already used to packing this brand is not very, but the quality of the brand is very satisfied, took a charge slightly heated, but in the prideli of the norm, the declared voltaz will check again, if there are discrepancies, I will write to the store Thank you and good luck
S***v
Everything like in description. With store bad communication. Fast charging is working.
A***n
Посылка пришла довольно быстро. Коробку слегка потрепало по дороге, но девайс не пострадал. К наушникам от этого же бренда подходит идеально. Поверхность на ощупь очень приятная
Customer
Meets the promised. Good finish. Micro-USB cable resistant. like too. Worth.
Customer
Two weeks to Ufa! Packing is weak, just in a bag. Lucky that everything came whole, only a box a little crumpled. The charging itself is cool. Took for Anker soundcore Liberty 2 Pro charges normally. The store and I recommend it.
S***a
I thank the store for the fast delivery of the product and high quality…
D***s
Everything is fine! As always with anchor
D***v
Fine!
V***o
Nice!!!
V***s
From Poland to Latvia in 6 days, shipped with DHL. Awesome speed. Very good packaging that can be a gift package easily. One small LED that will not disturb at night, the phone stays cool, highly recommend!
S***s
Awesome Qi charger at a great price. Works excellent with my Samsung S10 plus phone, and I don’t have to take it out of it’s case! Charges quickly. Comes with USB cord, you have to supply your own plug if you need one.
B***e
very fast delivery, product works perfectly, I love Anker!
A***s
Produto muito top….. Gostei
L***v
Convenient, quickly charges via USB. aesthetic. Very satisfied
O***a
Doogee S96 Pro does not pull. It was necessary to take more powerful on 15W. Very slow charging…
Y***r
Looks good.
Customer
Хороший бренд, а главное качественные вещи делает, берите и даже не сомневайтесь, зарядка отличная, все заявленные функции выполняет, проверял на айфоне, самсунге и беспроводных наушниках, все работает четко. Рекомендую.
L***v
Quickly charges Samsung 10 +, convenient, beautiful design, fast delivery
C***p
Good product, fast charging no matter what housing your phone has. (You have to have a quick charger to plug it in, the iPhone charger doesn’t work well)
D***n
Works great! Fast charging on the Samsung 10e supports. It is a pity that not USB-C. the surface is touch, thick, will not wipe
A***v
Just wanted to say, that the packaging was very accurate, in very good condition and the product inside was ideal, without any cracks or scratches and works really well! Also, the shipping was quite fast, so I didn’t have to wait too long for it to be shipped.
Bryan Miller
very quality and convenient, durable .. so basically ‘m really very glad
Joseane Sousa
Perfect! TD as I expected.
شمة الرقيبة
Very excellent
Денис Хватов
Delivery only to mail, about 2.5 weeks. The quality is good, but in the covers charges only the thinnest (probably even thinner than stated in the description). But it works more reliably than other brands.
Jože Pavlič
My second order. Very good!
Benjamin Barrett
Everything came quickly, thank you, I am really happy.
Georg Lehner
Everything like in description. With store bad communication. Fast charging is working.
Marie Stephens
loved it
Michela Gentile
Perfect!
Жанна Наумовa
Хороший бренд, а главное качественные вещи делает, берите и даже не сомневайтесь, зарядка отличная, все заявленные функции выполняет, проверял на айфоне, самсунге и беспроводных наушниках, все работает четко. Рекомендую.
Arthur Gomez
Just amazing. Charges my iPhone SE 2020 very quick. (using an original P20 charger to plug it)
Isabel Bustamente
works perfectly on my samsung s9, 10 out of 10, excellent product
Вера Ульяновa
I liked this charger. Quality is good. I chose from the reviews. Yes, the price bites. But still put the phone and it charges. Yes, not fast, like from the wire. But it will be in good condition the connector of the phone. I chose and bought to give up constant charging from the wire.
Panji Widodo
Ok
Stella Amon
What an amazing store! A++++ – probably the fastest shipping on the other side of the world to New Zealand! 😀 product as described! Original Anker stuff not copy. Thanks for your service and highly highly recommend to buy again.
Jaime Torres
Very happy with the quality of and fast shipping!!!
Heather Cunningham
just perfect! I like it! Thanks!
Robert Russell
The seller offers the best value for money, thanks!
Ιωάννα Αλεβίζος
Thanks a lot!
אבנר אלכסנדר
works good, but dont know how it is for a few weeks months.
Joseph Lawrence
Good quality micro usb purpose
Theresa Martin
Works. The phone charges quickly, even through the cover. In general, good charging, I recommend.
Διαγόρας Ανδρέου
Excellent! Will order more!
James Austin
Sent quickly and the product is very good. Am satisfied. Fast charging and placing the cell anyway it already identifies and begins to make charging. Recommend
Amelia Walsh
Works well but needed to buy a different adaptor
Dorothy Davis
Produit reçu en parfait état et on sent que c’est un produit de qualité . Commandé le 18/03/21 de chine arrivé en Algérie le 21/03/21 et malheureusement il passe 23 jour au service postal pour être livré le 12/04/21
Роза Юрковa
Perfectly charges. The box came a little mint, but then the question to the Russian Federation post. The design is minimalist, the diode is pleasantly lit, does not blink like shirpuda. On top is rubberized, the phone does not slip.
Janice Aguilar
The loaded works beautifully
Edward James
really impressed with the quality
Alicia Vargas
excellent, looks stylish, fast delivery. thanks!!!!
Valeria Ferrara
just wait and see, you won’t be disappointed 🙂 quality of just super!
Dorothy Mills
The quality of is excellent. Shipping was within setimaed time. Thank You store 5 +
Thaís Gonçalves
Produto chegou no Espirito Santo com pouco mais de 30 dias (como sempre, o atraso maior é no nosso país). Chegou bem embalado e sem qualquer avaria. Testei rapidamente e está funcionando. Só não fiz teste de carga inteira x tempo gasto no iphone. O meu iphone é um XR.
Tereza Bartusek
liked the material. it’s awesome!
Станіслав Зощенко
Nice!!!
Isabela Rodrigues
Excellent product, very good quality.
Margaret Crawford
Thank you! I ordered as gift and was quite relieved. It was really well packed so arrived in great condition.
Zoe Thompson
I’ve chosen to buy online and was right! great customer service. thanks!
Δεσποινα Λειβαδάς
Everything is fine! As always with anchor
Александр Жгилёв
I have not checked yet, in kind of norms.
Brian Mendoza
Good product works very well thank you
Andrea Williams
can’t complain, is of top quality
Danilo German
Arrived as AD, came very well packed and soon.
Lucy Walker
ok, thnx
Ольга Долгих
Two weeks to Ufa! Packing is weak, just in a bag. Lucky that everything came whole, only a box a little crumpled. The charging itself is cool. Took for Anker soundcore Liberty 2 Pro charges normally. The store and I recommend it.
Josephine Ziegler
using this for a couple of days already. just as described!
Matthew Thompson
produit expédié en 15 jours, je suis très satisfait, merci.
Joseph George
Small size, it’s right on the palm of the hand. Anker as always excellent quality. We’ll see how he behaves in time. It took quite a while to get here but for mail issues from my country
Matej Marić
another great, quality product from Anker. Will buy again for sure
Yasha Wagner
Thank you for fast shipment and delivery! I really recommend this and store~
Jennifer Patterson
Very good, the truth is quite comfortable, loads very fast and a very nice interfasts to see.
Bogumił Pietrzak
For this moment works great, delivery in 3 days for Polish! Recommend
Jeremy Delgado
Merci
Dorothy Delgado
Good Goods and fast delivery .. Thanks to the store
Jesper Bagge
very good
Camiel Timmermans
I use it with iPhone 8 and iPhone XS. It works as described. Charging speed is really acceptable. Build quality is very good. It has a nice small indicator light. I can advise to buy.
Кирил ПЕТКОВА
Excellent, thanks
Amelia Harris
Product same as the description, arrived before the deadline, well packed, recommend.
Keith Hudson
Good quality product, all sealed, in 3 weeks in chile. Recommended, untested and I’ll leave extra opinions
Keith Ortiz
It fulfills what it promises, I like it very much and it is noted that it is of quality
Іван Бабіак
Delivery to Kiev 24 days, packing as always crumpled, I’m already used to packing this brand is not very, but the quality of the brand is very satisfied, took a charge slightly heated, but in the prideli of the norm, the declared voltaz will check again, if there are discrepancies, I will write to the store Thank you and good luck
Ryan Anderson
so far this was my best choice
Franciso Carvalho
Produto muito top….. Gostei
Lauriane Breton
Perfect! Everything was fine
Carolina Carvalho
Excellent quality, since the packaging carefully detailed to feel high quality material.
Альбина Тимофеевa
Ordered 18.02.2021 (for 1132,46 rubles), received at the Mail 19.03.2021. The charger has a micro-USB input. Included micro-USB cable is present, with Anker logo. The dimensions of the charging itself are not large, approximately 100*100mm, just over 11mm thick. Instruction is in Russian language (ru) as well as English (en), Japanese (JP), German (de), Spanish (es), French (fr), French (((italian (it), Korean (ko), Arabic (ar), Chinese and two more languages (PT, he). The upper part is covered with a soft material (such as a rubber or silicone gasket) of black color with an Anker logo. Wireless charging for iPhone 8 Plus with case works fine. When charging, the phone does not heat up, the pancake itself becomes sometimes slightly warm. The store and I recommend it. Before buying, think, maybe you will be more convenient to buy a stand-charging vertical, on it when charging, you can still view video content, and not a round phone can only charge charging
Russell Fields
Like it a lot. Quality is excellent. Packed well. Recommend.
Daniel Valdez
I had no idea where can I buy until I stumbled upon this store. Great job!
Jeremy Douglas
From Poland to Latvia in 6 days, shipped with DHL. Awesome speed. Very good packaging that can be a gift package easily. One small LED that will not disturb at night, the phone stays cool, highly recommend!
Edward Wilson
With free shipping available, it’s a great deal.
Святослав Максимов
Charges fast enough
אילנה גולדברגר
Convenient, quickly charges via USB. aesthetic. Very satisfied
Andrew Hanson
Took three months to arrive, the charger is good tho
Кирилл Ермолин
Посылка пришла довольно быстро. Коробку слегка потрепало по дороге, но девайс не пострадал. К наушникам от этого же бренда подходит идеально. Поверхность на ощупь очень приятная
Егор Алексеев
Thank you to the store, the goods are excellent. I received in the Russian post office a broken and crumpled, but surprisingly working
Nancy Wong
this store asks the lowest price for in the universe. had a fun time talking to the seller
Margaux Girard
[word exactly as described! Thanks.
Lorena Pérez
Bought a brand new from this shop. Awesome!
Macie Brown
Awesome Qi charger at a great price. Works excellent with my Samsung S10 plus phone, and I don’t have to take it out of it’s case! Charges quickly. Comes with USB cord, you have to supply your own plug if you need one.
Phillip Ortiz
Charges. The top is rubberized, the phones do not creep on it.
Elizabeth Rios
i was looking where to find online, so now i’m really grateful to the seller
Henrique Pinto
Meets the promised. Good finish. Micro-USB cable resistant. like too. Worth.
Jessica Weaver
even better than i expected!
Roy Burton
Given that such an inexpensive is quite a rarity, here’s my endless gratitude to the seller.
Alice Mello
Great charger. Met my expectations.
Luisa German
Perfect
Mildred Castro
very fast delivery, product works perfectly, I love Anker!
Fernanda Correia
All perfect
Ιωάννα Φιλιππίδης
Fine!
Рycлан Гриценко
Doogee S96 Pro does not pull. It was necessary to take more powerful on 15W. Very slow charging…
גיל בן יצחק
Quickly charges Samsung 10 +, convenient, beautiful design, fast delivery
Bakonyi Viktória
Very quick sending, sent out fro EU depot, while ordered from China. Thanks.
Олекса Довженко
Awesome charging. Charging headphones anchor
Донка МАРИНОВА
Top quality , very fast shipping to Bulgaria – 3 weeks.
نورة الربيش
I thank the store for the fast delivery of the product and high quality…
Charles Wood
the quality is fine, and the store is a great. recommend this
Selma Özkan
20 ₺ customs pay out. He arrived in Turkey for 17 days. The box was very good. Sıkıntısız
Randy Simpson
As expected, works as promised, very satisfied.
מורן יאיר
Looks good.