Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***e
Thank you very much
E***O
The goods is excellent
C***A
Great product, fast shipping, recommend store
Customer
Perfectooo graciassss
A***o
Fit all super
N***o
Very beautiful
E***n
The parcel came in 15 days and Odessa. They went with three others and delivered a new mail! The cover is cool I take not the first time, for different models. Looks expensive, the quality is super very like. Seller recommend
E***r
Perfect, I recommend buying.
L***z
25 days shipping beautiful good quality so far thanks
J***z
Very elegant, adding a tempered glass for the screen, the mobile is well protected. Very good buy
N***
Super, all OK
K***a
The quality is excellent, it corresponds to the description.
P***r
⭐⭐⭐⭐⭐Great product ⚡Fast shipment Seller recommended ️️️➕➕➕
B***r
Order delivered in perfect condition! Ordered over 30 and arrived just right.
J***z
Good product
Customer
good
D***r
Very satisfied, fast delivery and great goods. Thank you!!!
A***t
Very pretty.
Customer
The cover came up perfectly very nice
L***r
The case is exactly like in the photo, it came very fast, thank you store.
D***l
Buena
A***L
Fast shipping and the nice font and looks good. Same as the description.
C***j
Excelente producto
V***i
Super 5 + to the store!
D***v
The cover looks expensive quality good reached 27 days before the find. Seller recommend
M***i
Ok
O***n
Super!)
M***y
Fits well. Good quality. Came super fast to Canada
V***v
All ok.
B***a
Priishov shvidko cover, steal stealing chip) I recommend selling!
M***r
Everything is exactly as described. The only drawback is a very long delivery for three weeks longer than promised.
E***s
muy bonito a probarlo
A***s
Ātri a omniva. Nevaidzeja srano nodokli maksāt
Customer
good itam
A***a
Excellent iPhone case
7***r
чехол отличный
V***k
Very high quality and reliable cover! Recommend!
V***v
Excellent! Thank you!
D***v
I order the second one. I already wear the first mass on the Mach. Pak is ideally. And protective functions performs. And looks expensive in appearance. Product and store recommend.
T***a
Everything perfect
I***a
Super
R***h
The cover is gorgeous!!! Super!!!
S***n
Pleasant Touch closes the edges on the protective glass almost no gap
A***v
Sat perfectly
Tilelli Mezyan
J’aime bien
Paisley Thompson
can’t wait to try my new . looks promising
Inmaculada García
Perfect, I recommend buying.
Марія Бондаренко
Fit all super
Léa Thompson
Product is exactly as shown, navy nice quality, not flimsy at all. Feels good to hold in your hand on the phone
Monika Wieczorek
Ok
Bentley Gagnon
Great service
Declan Girard
25 days shipping beautiful good quality so far thanks
Jan Bartusek
The store is just the best. thanks for
William Smith
Very happy with the quality of and fast shipping!!!
Δημόφιλος Γιάγκος
Very happy with the quality of and fast shipping!!!
Lorenzo Segura
Good product
Frank Matthews
Thank you very much.
Frank Munoz
the store is just the best. savings for are totally worth it
Joan Delgado
Perfectooo graciassss
Слава Фадеевa
чехол отличный
Benjamin Scott
Viss super
Marilyn Morrison
Thanks a lot to store!!
Галина Цивилёвa
Super!)
Laura Carr
discount is the best offer in this webstore
Nicholas Harris
Looks exactly like on the picture.
Amparo Reyes
Very elegant, adding a tempered glass for the screen, the mobile is well protected. Very good buy
A***a
Cool
Инесса Мельник
Zbs
Younes Abarcan
Lovely
Костянтин Гриценко
Super, all OK
Jason Lewis
I can surely say it’s the best price for for both online and offline stores
Randy Myers
amazing quality of + fast delivery. my respect to the store
Алла Уткинa
The quality is excellent, it corresponds to the description.
Jaroslava Murgaš
Approx 3 weeks to SVK, good quality
Piotr Sobczak
It ok
Carl Coleman
The case is exactly like in the photo, it came very fast, thank you store.
Михаил Соловьёв
All as in the description
Jannis Weber
The is one of the best. Thanks!
Антон Юрченко
Чехол смотрится очень хорошо, своих денег стоит.
A***a
Very good quality. Highly recommend!
Jaime Vázquez
This webstore offers the best price for
Валерия Савельевa
The cover is perfect!!! Other words do not pick up)
Mary Vasquez
is good. Arrived quite fast.
Carl Williams
Buena
Alex Tremblay
Fits well. Good quality. Came super fast to Canada
I***o
Very fast shipping
Dorothy Young
good
Martina Montanari
The cover came very quickly. The quality is excellent. Everything matches.
Luna Krämer
Very satisfied, fast delivery and great goods. Thank you!!!
Іван Зощенко
All ok.
Ικάριος Κασιδιάρης
is resonable priced and store is really nice in general
Romy Maier
Perfect. I will buy more
M***a
Muy bonitas delgadas pero estéticamente se ven muy bien bien empaquetadas en general buena compra como siempre gracias
A***a
Good quality
Олексій Галицький
Goods received. It looks decent. I’m happy with the purchase.
P***s
Great cover, fits nicely and looks great. I don’t think it’s real leather though.
Grace Jordan
Thank you very much
Ashley Baker
That can be cosidered a really inexpensive in comparison to other offers. Thanks to the seller!
Martín Cruz
It took a long time to get there but in the end if he came. Everything is perfect.
Zachary Jimenez
The goods is excellent
Rosalie Lebrun
Even without any discount is really reasonably priced so this is truly an awesome purchase. Can surely recommend!
Влад Новиков
Very beautiful
Rosa María Acosta
Very pretty.
Paula Silva
perfecta ❤️
G***O
Ok
Олекса Гриценко
Priishov shvidko cover, steal stealing chip) I recommend selling!
Sarah Walsh
Nice
Maria Marini
⭐⭐⭐⭐⭐Great product ⚡Fast shipment Seller recommended ️️️➕➕➕
Eduardo Suárez
Fast shipping and the nice font and looks good. Same as the description.
Єгор Довженко
The parcel came in 15 days and Odessa. They went with three others and delivered a new mail! The cover is cool I take not the first time, for different models. Looks expensive, the quality is super very like. Seller recommend
Jan Kopriva
The cover completely looks like in the picture. Of good quality. Recommend.
Juan Calvo
Very good product, very accurate
Teresa Powell
Excelente producto
José Castro
Come clean, very good protection, 5 *. Arrived in 2 weeks
Василий Кузнецов
Super case for iPhone 6
Сергій Беленко
Everything is exactly as described. The only drawback is a very long delivery for three weeks longer than promised.
Софья Мельник
Super 5 + to the store!
Debra Flores
quite satisfied, thanks
Austin Johnston
muy bonito a probarlo
Sanna Koskinen
R Very impressive.
Hailey Ouellet
Really glad they have it for sale. Met all my expectations!
Maria Green
so far this is the best i ordered online. recommend!
Keith Curtis
Ātri a omniva. Nevaidzeja srano nodokli maksāt
Patricia Hart
ordered a new recently – i’ve bought it before already, but liked it lots and decided to go for it again
Annika Vogt
This webstore is a great place to make a bargain
Кость Винниченко
Fully corresponds to the description and photo
José Francisco Garrido
Fits well, elegant
Kyle Schmidt
Perfect!!
Janice Jimenez
good itam
Зина Зиминa
The cover looks expensive quality good reached 27 days before the find. Seller recommend
Lily Taylor
I think it is a good price for . happy with the service!
Merle Ludwig
super cool quality and looks amaazing
Кость Авраменко
Topchik, quality fire! Excellent case)
Joyce Bates
Great product, fast shipping, recommend store
G***y
Great case! Thank you!
Alexander Bowman
All very nice cases, I’ll keep buying, arrived in less than a month, 100% recommended the store
Benjamin Morton
Thank You so much for this product. Good quality and good price. I recommend this Store 🙂
Kelly Brown
Excellent iPhone case
Andrew Stevens
The cover came up perfectly very nice
Лина Рыбалко
Order arrived 2,5 weeks. Seller recommend.
N***a
It’s very good!
L***r
Very fine
Vicente Oliveira
PEDIDO ENTREGUE EM PERFEITO ESTADO! PEDI MAIS DE 30 E CHEGOU CERTINHO.
Adriana Barbosa
Order delivered in perfect condition! Ordered over 30 and arrived just right.
O***n
Nice case. I went exactly to the phone.
M***a
Very good quality, match the description, I will continue to buy, recommend 100% to the store. It takes only 19 days to arrive.