Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***e
Very well I already had the Brown I’m delighted
I***i
Очень приятное качество
Customer
Прикольные ремешки, не кожа, конечно, но смотрятся хорошо. Немного жестковаты. Крепления надежные, не торчат, не болтаются.
А***в
They came pretty fast. Quality for 4 .. On a white strap, some yellow spots
Customer
Very pretty, good quality, fits perfectly, is the second I buy, this time for a friend
O***v
Look Good
S***s
Товар пришёл с браком. Быстро и качественно упаковано. Открыла спор и приложила доказательства. Продавец сразу же вернул деньги. Порядочный продавец. В общем и целом очень понравился, очень, жаль, что брак. Рекомендую, так как ремешок, хоть и из зама кожи, но классный, супер, буду заказывать ещё!
B***a
Vše ok
Customer
Very fast shipping from Spain to Hungary ( 2 weeks.)
Customer
Not a bad strap. As always, it is too big on a thin hand, it is harsh, but it is worn out. It looks beautiful, the strings do not stick out, nothing is flared after 3 weeks of socks. Fast Delivery
V***v
Looks cheap. It came quickly.
K***k
Полностью соответствует описанию и отличного качества!
I***a
Item ordered 04.04, came 24.04, in general corresponds to the description, there is a small smell, glue stains, for this minus star, you need to look like in sock
A***r
Very elegant strap, everything came on time) for a thin wrist will be free, even at the most extreme hole, but will not fly
S***S
Good quality corresponds to the description-delivery time about 2 months…
Customer
.
A***a
Great strap. I ‘ve been wearing it for several days, while I like everything
D***a
Great strap!
Г***г
Good quality, delivery fast
N***a
The strap of course is not short years, but norms)))
A***n
ok
M***m
Such amazing, nice quality, fast shipping less then one month to Budapest ( Hungary ) . Thank you so much store !
I***a
Very cool ears.
S***s
Очень классный ремешок
A***r
Nice strap. Looks natural. The only thing that does not like that sticks out the angle (photo 3)
N***n
We take in this store not the first time. Straps Super!
R***i
A little delayed but I arrive thank you very much looks good quality I like
Customer
Good quality, highly recommended
J***n
Thank you!
S***t
Very gentle material remove dress and do not return the case do not rub
E***a
Excellent goods
Customer
Excellent strap, speedy delivery, only two weeks in the UK. The product is the same as the description, and the quality is good. I suggest this sell.
C***s
Great product, as described
S***a
Good quality I love it
S***n
Super happy with item, ordered more colours!
A***r
Super quick delivery…Very high quality product…will definitely buy from this store again. 5 ⭐️
7***r
Delivery was very fast. The strap is long for a woman’s hand, and one part of it enters the watch very tight.
Customer
The strap looks good, but the workmanship is not neat: there are marks of glue on the white surface, it’s good that they are not visible when you put the strap on.
V***a
Very good strap, thank you. I’ll still order.
Dieter Martin
Glad I could buy online in this webstore
Albert Weber
Thank you store! Come quickly!
Богдан Плотников
Looks cheap. It came quickly.
Sean Wood
What you were looking for!!! Fast shipping! Recommend!
Patrick Rodriguez
The seller offers the best value for money, thanks!
Фёдор Максимов
I like it very much! And delivery within a few days! My shock is in shock!!!
O***n
Норм ремешок. Качество хорошее.
Brayden Ouellet
Item broke within a couple of weeks 🙁
Виктория Тарасовa
Полностью соответствует описанию и отличного качества!
D***Z
Really great band. Loved it. Perfect quality and design. thanks you for fast shipment
Emily Nguyen
product matches the description. thank you very much.
Csorba Zsolt
Thank you!
Инесса Ермолинa
Прикольные ремешки, не кожа, конечно, но смотрятся хорошо. Немного жестковаты. Крепления надежные, не торчат, не болтаются.
Elly Campbell
Beautiful, good quality
Carolyn Gonzales
I am really thankful to the store for setting such a good price for
Andrés Velasco
Buying online has never been more satisfying. Terrific store!
Юрий Цветков
Товар пришёл с браком. Быстро и качественно упаковано. Открыла спор и приложила доказательства. Продавец сразу же вернул деньги. Порядочный продавец. В общем и целом очень понравился, очень, жаль, что брак. Рекомендую, так как ремешок, хоть и из зама кожи, но классный, супер, буду заказывать ещё!
Инга Орловa
Description is almost accurate, I would like the skin slightly darker than in the photo and millimeter by 3-5 wider, then it would be generally Super and so 5 with a minus
Богдан Николаев
Super, on a thin hand is not long. It’s a pity that not skin and not silicone
Harriso Anderson
more than worth its cost
Ashley Peters
thank you! quality is good! I like it!
Austin Reyes
They came pretty fast. Quality for 4 .. On a white strap, some yellow spots
Зинаида Григорьевa
Item ordered 04.04, came 24.04, in general corresponds to the description, there is a small smell, glue stains, for this minus star, you need to look like in sock
Rocío Cruz
I like it very much, it gives another touch to the clock. I ‘ve been with her for a few days, and very well. Let’s see how it goes over time.
Chase Smith
top quality, no drawbacks
Даниил Абрамов
Great strap. I ‘ve been wearing it for several days, while I like everything
Judith Warren
Excellent strap, speedy delivery, only two weeks in the UK. The product is the same as the description, and the quality is good. I suggest this sell.
Пётр Герасимов
Great strap!
D***a
Looks like in the photo. The store very quickly sent the strap. For 11 days I came to Irkutsk, getting a super-convenient in the post office. It’s leather. The clasp is quite reliable, it keeps well.
Monika Kowalczyk
Goods very good quality. Consistent with the description
Matyáš Bartusek
Vše ok
Daniel Kelly
Super quick delivery…Very high quality product…will definitely buy from this store again. 5 ⭐️
Deborah Simmons
noticed no flaws. it’s perfect!
Janet Gonzales
the seller undoubdetly did his best. savings for didn’t go in vain, the product is more than fine
Yasmin Gónzalez
Great product, as described
Matilda Smith
New available in such a convenient webstore is a true catch!
Carl McCoy
Work. Wife likes it
Олександр Авраменко
Good quality, delivery fast
Romane Grondin
Glad I managed to get online – won’t have to go to anywhere
Barbara Garcia
Good quality ! There is a protection to avoid damage, the product is well packaged. Thank u!
Kylian Thomas
it’s ok
Mariana Barbosa
Loved! Quality!
Семён Ильин
The strap of course is not short years, but norms)))
Тамара Евдокимовa
Very elegant strap, everything came on time) for a thin wrist will be free, even at the most extreme hole, but will not fly
Олег Терехов
ok
Hugo Vidal
Love them thank you… will now prose the other colours
Fabienne Schuster
Highly recommend – matches the description in full
Martha Hudson
Compared with other offers. This store has the best deals!
Fekete Csilla
Such amazing, nice quality, fast shipping less then one month to Budapest ( Hungary ) . Thank you so much store !
Артём Никитин
Very cool ears.
Nicholas Welch
Thank you
G***t
Beautiful leather Bracelet, beautiful quality and comfortable.
Chloe Walker
Great processing time, no complaints! Highly recommended!!
Тамара Орловa
Delivery was very fast. The strap is long for a woman’s hand, and one part of it enters the watch very tight.
Henry Lawrence
Очень классный ремешок
Ruby Williams
the quality of is great for the price
Мирон Назаров
Not a bad strap. As always, it is too big on a thin hand, it is harsh, but it is worn out. It looks beautiful, the strings do not stick out, nothing is flared after 3 weeks of socks. Fast Delivery
Julio Gallego
Perfecto!
Eva Rojas
Very pretty, good quality, fits perfectly, is the second I buy, this time for a friend
Наталія Бабіак
Very gentle material remove dress and do not return the case do not rub
Juan Antonio Marín
Shipping was very fast. Quality of the is really good. Highly recommend this shop 🙂
Валентин Орлов
The strap is good, but I did not fit in color, I can wear it in the summer, if it will combine with what.
Antoine Michel
Good quality corresponds to the description-delivery time about 2 months…
Louis Murray
thank you! quality is good! I like it!
Ido Willems
Nice one more little stug but will be okay i think
Annie Chan
Great band. I have had it for a couple weeks and it has a staying together nicely.
Christopher Gardner
.
Регина Лебедевa
Nice strap. Looks natural. The only thing that does not like that sticks out the angle (photo 3)
Pauline Pohl
Amazing quality and fast shipping
Randy Myers
Recommend!!
Pamela Hamilton
I had no idea where can I buy until I stumbled upon this store. Great job!
Martin Grondin
Very well I already had the Brown I’m delighted
Anna Skoda
totally fine
Leonie Dietrich
is so high quality!! Will buy more soon 🙂
Адам Румянцев
We take in this store not the first time. Straps Super!
Владислав Веретенников
Быстрая доставка, все хорошо
Ludvig Tímea
Good quality I love it
Esteban Gautier
Bonne réception, bonne qualité de bracelet
Tyler Phillips
just received my product and i’m like dying) it is perfect!
Hajdu Jónás
Very fast shipping from Spain to Hungary ( 2 weeks.)
Lea Martin
reviews confirm it’s a great item sold in a reputable store
Bryan Gardner
even better than the picture. totally recommend this !
Janet Coleman
un poco tardado la entrega pero me llego se ven de buena calidad, me gusta gracias
Robert Dunn
A little delayed but I arrive thank you very much looks good quality I like
Инга Егоровa
Look Good
Emily Nguyen
Super happy with item, ordered more colours!
Надежда Шестаковa
Excellent goods
Тарас Хватов
I ordered a brown bracelet, and he came white. The store quickly considered the claim and returned the money.
Emilia Calvo
Thanks a lot!! All is OK!
Raymond Lucas
Very happy with this strap.
Мария Николаевa
Ремешок супер, подойдёт даже на полную руку
Lisa Marechal
Well received! Fast enough delivery according to the photos
Emily Soto
Good quality, highly recommended
Luna Müller
Nice product. Fast shipping and item as described.
Jordan Pierce
I loooove it!! It has some small problems but it’s still perfectly fine! Thank you so much for such great !!
Louna Muller
Everything is fine, delivery fast, quality on top
Станіслав Беленко
Очень приятное качество
Jane Pena
this store offers the lowest price for , loved it
Virginia Marshall
Reasonable price with decent quality
Jane Spencer
Nice band a bit flimsy though
Customer
Flexible and comfortable on the wrist!
E***y
I came quickly. Light. Quality norms. Thanks store
A***t
Tried the white one first. Nice thin and good quality leather. White did become a bit dirty after summer use.
A***a
Quality is good
B***n
Very nice thin product.
J***a
Excellent Product very beautiful and arrived in good condition and less than a month
8***r
This look red line point will strap shape point this high satisfaction’m
M***a
Não descreve que tipo de couro é! Aí receber percebi que não é couro legítimo!
A***o
Fast delivery, good product. I loved it. If you have a very very small wrist, it’s probably going to be big for you. Mine is small and fitted in the limit.
D***r
Very good as in the picture
L***a
Looks amazing! It was delivered really quickly. Has a slightly different design that’s looks really fancy, goes perfect with the black glossy or matte screen guards. It fits perfectly. Would definitely recommend!
D***F
A good strap is not taken for the first time. Looks great on hand
V***a
Классный ремешок. Отправлен быстро. Качество хорошее, посмотрим как в носке.
C***r
Exact to the description, but it has a small imperfection at the tip of the strap.
B***k
Beautiful and fast arrival 🙂
M***m
Fast delivery, good quality.
N***n
It was well packed, not damaged. The straps are soft, pleasant to the touch. Not as wide as silicone. Thank you store. Recommend
E***a
I order it for the second time, the skin is soft, it’s very expensive
C***r
Product came as description.
I***v
Great strap. I really liked it. Thank you.
K***s
Good quality
K***l
I liked the strap, soft, warm brown shade