Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***b
good product
A***v
Хорошее зарядное устройство.
A***k
The goods came in a month. It all went well. I did not communicate with the store. Thank you very much. I recommend to everyone
A***r
شكرا للبائع والمتجر شكرا علي اكسبريس دايركت كل شي ممتاز التغليف ممتاز سرعه في الشحن وتنببهات للتتبع ممتاز نصح التعامل مع البائع والمتجر وعلي اكبريس
M***n
Produto de boa qualidade! testado e aprovado! não fui taxado! vendedor enviou rapidamente e o mais impressionante que desta vez o correio aqui do Brasil tbem foi ágil na entrega.
P***v
A grade
Customer
Good
Tarmo Sarapuu
Thank You !!!
Samuel Hudson
Excellent.
Sara Morrison
I’ve bought with a great discount, and I have received it already
Геннадий Гаврилов
Charges perfectly
Víctor Díez
It works very well it is very comfortable in the car does not take up much site it is perfect
Наталья Лаврентьевa
It came quickly, it works, it looks neat. TESTED 5 minutes (from mail to home), during this time the phone was charged 2%. XS normal or not for declared 2.1a
Milena Lis
Fast shipping, looks good.
Ярослав Шаповалов
Norms
Έλενα Βασιλειάδης
just what i was needing. glad i stumbled upon
Noelia Domínguez
Perfect and fast
Елена Уваровa
Good length, wretched norms
Jesse Fuller
arrived as was promised. quality worthy, much better than expected. Thanks
Слава Авдеевa
The store sent the order quickly and reached Moscow, too, quickly.
Maartje de Vries
prima oplader. ik beveel de verkoper aan. product kwam heel snel
Борис Буркавцов
I buy the 2nd, it works fine. Delivery to door 7 days. Recommend!
Анастасия Рыбалко
Infects
Ян Максимов
It came quickly. Everything works. Recommend
Lara Azevedo
Quality is excellent
Лидия Герасимовa
The order is satisfied, excellent goods, let’s see how long it will last, looks like quality
Ελίνα Βαμβακάς
Very cool product. 10 out 10!!
Rafael Morais
Convenient wire, and the cigarette lighter sits tightly
Alberto Torres
Perfect. It works very well and fast charging
Даниил Богданов
The quality is excellent.
Jose Alvarez
Спасибо
Lucyna Kaczmarek
Very convenient charging
Samantha Hughes
free shipping but shipping fee added in local shipping with private transportation company.
Alexa Hernández
Same as the bid.
Melissa Schmidt
Happy with the purchase. Thanks to the seller, it’s a true bargain!
Эльза Алексеевa
Very quickly came charging!
חגית ארבל
Everything is fine, it works, thank you
Crystal Marshall
Very good product I recommend
Marie Flores
for such a resonably priced item its quality is astonishing. i guess i’ll be back for more
Tom Bauer
Работает отлично!
Patricia Powell
good product
Слава Уваровa
Good, high-quality charging
Полина Николаевa
Charging is good, works on hurray
Ольга Мельник
Quality materials, works fine
Варвара Андреевa
Everything works fine 🙂 The quality is good, charges quickly.
Kauã Araújo
Came with scratches, but nothing that compromises the functionality of the product
Леся Цветковa
Goods quality, I advise the store
אילנה אברהם
Fast Delivery – not tested yet
Роман Юшков
Хорошее зарядное устройство.
Gregory West
Good
T***t
Très bien
Adrián Domínguez
quite satisfied, thanks
Ева Базовкинa
Everything works fine. Thanks store
Valéria Šváby
Cool charging
Denise Oliver
Very satisfied with the charging
Jack Schultz
OK
Артур Харинов
Покупаю уже второй. Очень удобные и быстро заряжают. Есть два минуса. Провод для машины хотелось бы раза в 1,5 – 2 длиннее. Надежность выше, через год поломался.
Rosa Parra
muy buen producto
James Morris
I strongly believe that the best online is available in this very shop. I seriously tried looking it up elsewhere, but failed
西村 優花
Muito bom vendedor
Владислав Евсеев
The goods came in a month. It all went well. I did not communicate with the store. Thank you very much. I recommend to everyone
Zoé Vermeersch
Matches the description. Test and work well
M***r
excelente producto
Мирон Новиков
Everything came thanks works
Jacob Taylor
the seller probably asks the lowest price for ever. that’s something! thanks for the service
Jennifer Ruiz
Everything works
Эльза Ротару
Skperskaya charging
أمين المالكي
Perfect.
Carolyn Estrada
Excelente
דנה ערן
Works fine, it came quickly.
Sean Henry
Everything works.
Maartje de Boer
As described. Fast shipment.
Sarah German
Produto de boa qualidade! testado e aprovado! não fui taxado! vendedor enviou rapidamente e o mais impressionante que desta vez o correio aqui do Brasil tbem foi ágil na entrega.
Галина Тарасовa
Excellent goods
سمر الماجد
شكرا للبائع والمتجر شكرا علي اكسبريس دايركت كل شي ممتاز التغليف ممتاز سرعه في الشحن وتنببهات للتتبع ممتاز نصح التعامل مع البائع والمتجر وعلي اكبريس
Ярослав Овчинников
The store is excellent, I recommend
Виктор Богданов
Good charging
Willeke de Jong
In use convenient, satisfied
David Austin
Viskas veikia.
Ольга Давиденко
Cool charging
سعيد مسعود
Charges quite quickly, I’m satisfied with completely
סיגל כרמל
Arrived fast goog product. Thanks
Марина Егоровa
A grade
Слава Гавриловa
Заказываю данную зарядку уже 2ой раз, отличнейший товар, заряжает быстро, вставляется плотно, сам по себе качественный
Marina Sousa
Very good product fast charges.
Beverly Watkins
Excellent product, I arrive in perfect condition.
Eva Richter
corresponds 100% to the description. thanks!
Jean Mendoza
Correct