Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
Приехал в течении месяца)! Хорошо упаковано! Отлично подошли, заказываю не впервые)!Рекомендую, продавца и товар!
C***n
Well packaged
N***k
It came quickly. Well packed. Glass whole. Thank you store! As a glue, I will update the review.
P***a
Very well protected and was very well. As expected
Customer
Glass without Dirka for the camera, the store sent a bistro
Customer
Great product , u get what u paid but basically just buy it innit
L***l
The order came quickly. Good qulity.
R***r
It came quickly. It’s beautiful. Thank you
I***r
All fit
S***r
I have not put it yet, but it corresponds, there is a small space that is not protected by the window but with the Hull it will go.
N***k
Crystal Glass Super, fits perfectly, fast shipping
D***x
Perfect arrived very quickly a great packaging and pose super easy I recommend it
R***s
Tal cual medida perfecta. Artículo y vendedor aconsejable.
Customer
It takes time to arrive but within what they promise, it’s fine for the price though I ‘d like it to stick stronger, but it works fine, I ordered the 10.2 ipad 7 for my ipad 8 and it looks the same and works with Apple pencil
D***d
Then there top! The product is top! And fast delivery and packaging nothing to say!!!
G***.
PERFETTTO! Super packed, protected in all ways while don’t break! Big!
K***s
over a month delivered
O***r
Packing is very high quality. I went safe and sound. Delivery ukrpochto-4 weeks.
D***a
Me encanta! Llegó super protegida y es fácil de colocar en el ipad c: Muy agradecida con el vendedor ^^
C***n
It went up to svidko. Packed good.
M***a
Has received in this form (((
Customer
Fast delivery and well packed
J***z
The product came to me broken; I am not satisfied
Customer
Llego en perfectas condiciones, coincide bien con la pantalla
L***a
Thank you! The glass fit perfectly. Delivery 12 days to Chelyabinsk. The track was not tracked, it was contacted by the store. For 308 rubles full coverage. Now pencil will not scratch!
Customer
6/1 Payment. 6/14 Arrival. 827JPY Excellent packaging in styrofoam box. Definitely a reliable store. Will buy again!
A***v
Packing is good. Glass has come whole
М***а
Everything is great!!! Fast delivery, nice quality.
N***a
Came in 2,5 weeks. The glass was well packed. In the kit were napkins. The only thing is not enough glue TC when using a cover, the glass is slightly raised. For this I shoot stars
N***k
Delivery to Germany 8 days. Tracking was all the way around. Ordered iPad 6/model a1954/2018 Noda (9.7 “Display (24.63cm diagonale)) The glass came up. There was no need to communicate with the store.
E***r
It came in two weeks. Glass is good without any cracks. In the NIU principle
Margaux Le roux
Perfect arrived very quickly a great packaging and pose super easy I recommend it
Оксана Уткинa
It came quickly the goods are perfectly packed.
Daniel Torres
Perfect. Highly recommended!
Ирина Долгих
Just Fine
Joshua Wade
Good
Christine Kennedy
recommend the 🙂
Willie Mitchell
Llego en perfectas condiciones, coincide bien con la pantalla
Марат Хватов
Glass is not bad. But it came broken. The parcel was stuck through something. The store has not yet replied to the dispute!
Костянтин Давиденко
Packing is very high quality. I went safe and sound. Delivery ukrpochto-4 weeks.
Lou Mercier
I’m truly happy with the purchase, it offers good value for money
Adéla Bartusek
ok
Рycлана Винниченко
I ordered somehow in another place the glass and it came with a crooked cut hole under the button. There is no such problem here, the glass becomes like poured. To buy I recommend, the store respect
Нина Владимировa
Thank you! The glass fit perfectly. Delivery 12 days to Chelyabinsk. The track was not tracked, it was contacted by the store. For 308 rubles full coverage. Now pencil will not scratch!
Anthony Barbier
Top
Kimberly Torres
Received. Good qulity.
Randy Bennett
Quick delivery
Lars Vos
Really sweet people and i really nice product
Валентин Попов
Glass came in excellent condition, well packed
María Pilar Marín
Right product.
Sandra Moya
bien
חנה כץ
great
Αννα Δραγούμης
Super
Samantha Jenkins
It came very fast! Already installed on my IPad.
Эльза Долгих
Has received in this form (((
Sean Aguilar
Good quality. Thanks
Ellen Halvorsen
Super fast shipping
George Gilbert
Super)))
Lucas Thomas
exceptionally great!
Frances Murray
nothing is missing. quality optimal. arrived within terms.
Alice Jones
Good packaging. Product arrived safely without damage. Recommended.
Bastien Tessier
Conform to the description
Albert Chavez
Thank u! I was a little worried but the item is perfect!
Marian Badea
excellent, i am satisfied.
Lauren Vasquez
Quick as always
Nils Schumacher
This webstore is a great place to make a bargain
Kathy Murray
It came quickly, everything was well packed… very happy: ^
Fabio Russo
I can’t tell you how pleased I am! I relentlessly make myself acquainted with the reviews before obtaining merchandise online, and this one maintains such great reviews I couldn-t give it up. It-s incredibly charming, the picture doesn-t do it justice. I-ve got a lot of applause for it. It is very well made and incredibly worth the tiny little price I paid for it. in short, it is a solid bargain.
Constant Brunet
Fast and neat delivery, thank you very much.
Samuel Carr
Delivery was very fast. Product came nicely packaged. Thank you store
Peter Grainger
Item Received. Good Packaging.
Consuelo Mata
As advertised
Jackson Patterson
Fast delivery and well packed
René Keller
Even there was only on one side a protection foil on the glas everything was fully ok. Very quick shipping, thank you.
Валентина Журавлёвa
Good quality and fast delivery
Віра Довженко
It went up to svidko. Packed good.
Edward Ramos
nice and in good condition…thank you…
Елена Баданинa
It became in size. But in fact, shit. When pressing on the middle of the Edge leave. Better film
Pedro Domínguez
A little small does not reach the edges
Wayne Meyer
Fast shipping, completely satisfied with the product. Advice to everybody!
Peter Lavoie
over a month delivered
Enrico Palmieri
All ok.
Charles Brown
Packing is good. Glass has come whole
Адам Андреев
Очень хорошо хорошее стекло .
Stephen Hoffman
the condition of is perfect
Sandra Evans
Gracias por el empaque! De otra manera hubiese llegado roto!
Roger Romero
Не пришло, но продавец сразу вернул деньги.
Amalia Mondragón
ok
木村 美優
6/1 Payment. 6/14 Arrival. 827JPY Excellent packaging in styrofoam box. Definitely a reliable store. Will buy again!
Ignacio Durán
Tal cual medida perfecta. Artículo y vendedor aconsejable.
Saar van Dongen
Super beautiful extra screen
Rosa Aguilar
Perfecto
Kanalas Luca
well packed, great quality!
Damian Ilsner
recommend this ! good price and quality!
Вероника Федотовa
The glass came packed in foam. quickly delivered in 2 weeks. thank you!
Эльвира Егоровa
Delivered quickly, without damage.
Tiffany Hernandez
great , top service!
Raymundo Arteaga
It takes time to arrive but within what they promise, it’s fine for the price though I ‘d like it to stick stronger, but it works fine, I ordered the 10.2 ipad 7 for my ipad 8 and it looks the same and works with Apple pencil
Luan Alves
Recommend the product and the store.
Edgar Sánchez
Good!
Victor Clement
Parfait
Silvia Montanari
demorado demais para a entregar primeira e última vez. . nunca mais e frágil
Ralph Butler
It’s priceless to find a offered on such favourable terms
Christopher Henry
Thank you so much I am leaving a feedback on 5 star
Александр Шадрин
I order here not for the first time, everything was glued perfectly. It came quickly together with other orders. Recommend.
Влад Шаповалов
Excellent glass
Nancy Delgado
facile à coller
Aitor Vega
The product came to me broken; I am not satisfied
Fernando Carrasco
Good article.
Constant Lemaire
Parfait pour un iPad 6. Bien emballé
Rebekah Bergeron
fast shipping.. awesome packaging
Virpi Nurmi
Easy to install. The tempered glass screen is slightly smaller than the actual iPad screen, so there is a small gap along the edges. Other than that, I am satisfied with the product.
Catherine Carter
They arrived very fast in perfect condition, I still don’t install them
Amélie Mallet
Then there top! The product is top! And fast delivery and packaging nothing to say!!!
Terry Green
Great glass!
Beckett Williams
nicely made!
Jacob Lynch
Excellent product! Roomy and beautiful!
Ahmad Syed
Excellent product
Олександр Галицький
Came not robed. packed at 10/10. I recommend
Julia Granados
Muy satisfecho con mi compra. El tiempo de envío fue rápido. Muchas gracias
Zoé Jones
Fast shipping. Product as expected. Packaging was also good.
Dimitri Le roux
reçu avant la date nickel
Arthur Girard
super
Marine Pichon
Bon
Sean Payne
just received my product and i’m like dying) it is perfect!
Валентин Чистяков
Стекло хорошее,но на верху нет окошка для камеры,из-за этого немного расстроена…
Arianna Bianco
PERFETTTO! Super packed, protected in all ways while don’t break! Big!
Трофим Михайлов
Претензий нет! Стекло супер!
Madison Ellis
Me encanta! Llegó super protegida y es fácil de colocar en el ipad c: Muy agradecida con el vendedor ^^
لطيفة النفيسة
كما في الوصف ممتاز وكذلك التغليف ممتاز انصح التعامل مع البائع وسرعة الشحن
Georgia Wong
Good
Chaïma Roger
Very well packaged, I recommend this store.