Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r
A good cover made of hard rubber, the image is clear. Came to Moscow in less than a month. With the store did not communicate, but sent quickly. Can still order)
M***o
Class chohol, yakisniy print, though dovgo yall
A***s
Beautiful box however it doesn’t work for the Airpods Pro5 I bought here on AliExpress, the box is way too big.
R***d
All is well, the case is dense, the only negative is the clapped air bubbles between the case and the case, look like wet stains
E***a
Хороший милый силиконовый чехол, сидит очень плотно.
G***r
What you need❤ Delivery fast
M***a
Quick and it looks great. Very good quality
Customer
<2en> very good quality, I recommend you to get
G***g
Cool
F***a
Great case. Belarus came quickly, less than a month. The only problem: very tightly sits, fig. Well, these air stains are infuriating. And the principle is fine
A***a
When buying a cover wrongly thought (did not look around) that he himself is white and on it a picture, but it turned out to be transparent and on it a picture. And because of the transparency there are as if bubbles (The photo shows what I mean). The picture is good, it does not wash.
R***r
A good and convenient cover for headphones. The picture is made qualitatively, and also fully corresponds to the shape and size of the one presented in the picture. The only negative is that this case is almost unrealistic to remove from the headphone case.
K***a
Excellent.
Customer
Delivery was too fast although the information was not updated, and the product is of very good quality
岡本 浩一
しっかりしててよかった。でもケースとほんたいのあいだに ぜったいにくうきがはいる。きほうがみえるからきになるひとはきになるかも。
Андрей Яшин
Pleasantly surprised, I thought it would be a normal silicone case thin, but came plastic, which is very good, comfortable)
Lucas Martin
quality super! true to description.
Murilo Correia
Great material
Антон Титов
When buying a cover wrongly thought (did not look around) that he himself is white and on it a picture, but it turned out to be transparent and on it a picture. And because of the transparency there are as if bubbles (The photo shows what I mean). The picture is good, it does not wash.
Андрей Алексеев
Хороший кейс
Aad Postma
Beautiful case
Titouan Morin
Very good product I recommend it
Mikael Siniranta
Picturelittle blurry but good
Рoмaна Довженко
3 types to Ukraine
Jean Stevens
ok
Регина Ивковa
Very tightly fits to the case, quite thick, looks very stylish!
Ványi Ottó
The product looked as on the pictures. The material is great and the shipping was pretty fast too. I can recommend it!
Gregory Rivera
+++++
Маргарита Базовкинa
The cover is super! Only it is not clear how to shoot it
Margarida Correia
100% as expected
佐々木 玲奈
Cute! かため of nplease bottle outside round like ざい
Karen Nguyen
nice and in good condition…thank you…
Ольга Щегловa
The appearance of the goods corresponds, but I did not like it, that there are traces of air in the case and it is removed as badly as possible, almost impossible.
Antoine Simons
Top, j’adore !
Christian Wong
Love it I am soo happy with it
Jonathan Martin
I was contemplating where to buy online before I found this shop, and now no doubts are left
Tereza Zima
Great! The parcel went for more than a month.
Влад Фомин
A good cover, tightly sits, the print is slightly crooked, but in general norms.
Виктория Фоминa
A good cover made of hard rubber, the image is clear. Came to Moscow in less than a month. With the store did not communicate, but sent quickly. Can still order)
William Beck
perfect ! recommend!
Вера Григорьевa
Good, but difficult to pull back from the case
Thomas Henry
It exactly like the picture love it would recommend
Lara Horn
Given that this is a really low cost , i’m truly astonished with the purchase. The store is great!
Микола Бондаренко
When the air gets under the cover, the headphones look like dirty (delivery in Kharkov 2 weeks
Angela Burke
Very happy with the ! Also very fast shipping!!
Jose Young
Outstanding quality of !
Эльвира Кац
0 k
Олеся Волковa
OK, OK.
Arthur Fernandez
Посылку получила. Товар соответствует описанию.
Володимир Бондаренко
Class chohol, yakisniy print, though dovgo yall
Judith Duncan
the condition of is perfect
Роман Харитонов
Хороший милый силиконовый чехол, сидит очень плотно.
Юлія Бублик
Very good case!) all as in the description)
Леонід Винниченко
Cool
Miriam Moreno
It’s beautiful and perfect
Harry Thompson
Resonably priced item with a nice quality. Check out the webstore!
André Alves
Beautiful box however it doesn’t work for the Airpods Pro5 I bought here on AliExpress, the box is way too big.
Ян Ульянов
Dense cover, the picture is printed qualitatively, when putting on the cover, traces appeared, where there are traces of “sticking” to the case. And yet, it’s very difficult to take off… I have not yet, but I will try, if that, when I get bored will cut. The order came within a month, the track was tracked
Russell Perry
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
Jordan Crawford
well costs every single cent i paid. fine and cool
Yolanda Flores
Probably the cheapest available in online store
Nathan Aerts
That’s such a cheap ! Glad to find it online
Рycлан Бублик
Class cover, yshov approx 3 types, rubber/rubber, zniati s.
Alfredo Castillo
muy bien; es para regalo
Ella Wong
I am very happy with the store. My was delivered before the date. Good deal!
Богдан Давыдов
What you need❤ Delivery fast
Jose Hawkins
Great case. Belarus came quickly, less than a month. The only problem: very tightly sits, fig. Well, these air stains are infuriating. And the principle is fine
Фёдор Цыпченко
Not a bad cover, but how to remove it from the airbag now, it is unknown
Донка НИКОЛОВА
The case is really pretty, but it removes it really hard
Алёна Яблоковa
очень милый, но доставка долгая
Сабина Цыганковa
A good and convenient cover for headphones. The picture is made qualitatively, and also fully corresponds to the shape and size of the one presented in the picture. The only negative is that this case is almost unrealistic to remove from the headphone case.
Evelyn Murphy
Thanks a lot to store!!
Joshua Lee
just received my product and i’m like dying) it is perfect!
Jacob Morton
even better than the similar one i almost bought offline!
Noë Renaud
Conforme à ce qui est montré
Elisa Otto
It’s already my second order in this store. Thanks again!
Alice Hoffman
after a long search i am sure that the best price for is offered right here. the price is fair for the quality.
Михаил Щёголев
Очень крутой!
Konstantin Weiß
Alles schön
Eric Johnson
Superb !
Nabil Acemrar
Thank you so much
Sophia Walker
Really pretty! The material is good enough for the price. Really well made, I loved it!
Terry Romero
Omg just beautiful
Stephanie Fowler
probably the cheapest online. glad i found the store!
György Nikoletta
Good and nice product.
Jan Kopriva
i’m satisfied with the purchase
Stephanie Jimenez
Got it in my mail this couple of hours ago. Super excited about giving it a try!
Carla Ibáñez
Quick and it looks great. Very good quality
Roy Boyd
Under the cover passes a lot of air, but the goods are quality, I advise 50/50
Kardelen Şahin
<2en> very good quality, I recommend you to get
Тарас Ульянов
Matte picture, tight cover of thick yellowish! Plastic, perfectly fit on twe-09
Gerald Meyer
thanks a lot! excellent work
Rein Nikolaev
Excellent.
’Ευα Καρράς
Unfortunately never came. Got refund. Thank you 🙁
Joyce Jenkins
Amazing super mega fast shipping and best quality ever!
Diane Parker
Order has arrived very fast. Everything is okay. Thanks a lot to the shipper. Appreciate your work:)
Katherine Santos
perfect ! recommend!
Wayne Jordan
Very happy with the quality of and fast shipping!!!
Елизавета Евдокимовa
All is well, the case is dense, the only negative is the clapped air bubbles between the case and the case, look like wet stains
Benjamin Thomas
Super fast delivery! Product is excellent, quality very good. Recommend this store!!!
Sean Brown
I’ve bought discounted and can’t be happier with a purchase
Fauzia Ibrahim
great awesome…quality is great.. best store
Семён Харинов
The design of the cover did not like, it is difficult to remove
Riccardo Bruno
can’t complain, is of top quality
Oliver Morton
Super! THANK YOU VERY MUCH! It is perfect!
Степан Наумов
Very dense, transparent, visible damage is not present. The picture is bright and beautiful. Of the minuses, it is difficult to remove from the headphones