Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***g
Стекло хорошее, приклеилось идеально. По размеру подошло
M***o
The product came well and if you have enough skill and patience you can get it placed without any bubbles left, protect it does very well, too maybe, so being so thick the tempered glass layer makes the touch less accurate and fluid, if you don’t touch much the Watch is perfect, But if you’re the one who uses it much better go get one of the Belkin brand, they have much better touch (and they’re much more expensive too)
A***
Glass really liked it. Thanks to the store!)
K***M
Arrival within Weekly. Look top quality. Packed each one בקופסאת plastic with all baby wipes. Protector your own plastic
K***a
Beautiful ! Came with black thing for make shorter watch band. I didn’t know about it that it’s included and I am very happy! Beautiful quality and perfect fits! Thank you so much !
A***v
Hands curves 🙁 did not get to stick neatly (((
K***m
Size is lightly-but don’t step on the foot with good do ~~~
M***a
You have to see it as it will be mounted
Customer
Shipping fast high quality wholesale Okey
G***m
I order the second time, the glass holds very well! The first on the watch (photo) did not peel off (the strip on the screen when pasting formed) the second ordered just in case. It is moisture-proof and even though the edges are free, the glass does not peel off! As they say: both were nailed, and kept)) I recommend!!!
V***a
Product as described in AD, arrived very quickly
A***a
Ok
V***k
Useless purchase, ideally you do not paste it, will remain bubbles, which you will not be able to remove, can someone get to paste without bubbles, but it’s difficult. Also, the sensor does not respond normally, a waste of money.
W***g
hope it fit the watch.
D***o
The goods correspond to the declared. Everything came whole. Packed all in a small plastic case and bubble envelope. It’s been about two weeks. Seller recommend.
A***m
received the items yesterday.the quality was good and cheap.
V***y
5
N***r
Quedan algunas burbujas debido al case del reloj.
M***c
Seems good to me, recommend, took to long to arrive here
F***n
Good.
D***E
A little complicated to set up, one of the protections was unusable because a dust glued to the back of the window.
M***v
The glasses are super, each in a separate box, pasted well considering that I myself glued, I advise, the glass is plastic.
M***v
Стекло супер пластиковое
A***k
Стекло приклеилось плохо. Пришлось оторвать и выкинуть!
Nuria Serrano
Looks like on picture. Thanks!
Austin Roberts
i got the product and i’m satisfied
Евгения Калининa
5
Kathy Herrera
Size is lightly-but don’t step on the foot with good do ~~~
Алла Щукинa
Hands curves 🙁 did not get to stick neatly (((
Howard Carter
You have to see it as it will be mounted
Adéla Babik
Beautiful ! Came with black thing for make shorter watch band. I didn’t know about it that it’s included and I am very happy! Beautiful quality and perfect fits! Thank you so much !
Jordi Moya
That very well is good quality, I arrive very fast
Harold Green
awesome . thank you!
Lori Williamson
really happy with the , recommend this store!
Anna Zima
Good
Martha Silva
Everything came whole, davolno. How to glue I will complement the review
Richard Ortiz
Useless purchase, ideally you do not paste it, will remain bubbles, which you will not be able to remove, can someone get to paste without bubbles, but it’s difficult. Also, the sensor does not respond normally, a waste of money.
Austin Dixon
hope it fit the watch.
Тамара Ивковa
I ordered the second time, the first time for my watch, this time for my husband’s watch, excellent glass, I ‘ve been wearing for 3 months, and everything suits me!! Advise!!!
Rachel Kelley
Works ok with watch.
Debra Chapman
The project is very glued to mica and this makes it a little complicated to take it off. I arrive early and in very good condition
Даниил Кузнецов
Well done.
Кирилл Евсеев
Got the money back. Goods didn’t come
Jerry Harvey
thanks a bunch!
Álex Iglesias
Howdy. The product perfectly meets the characteristics announced by the store. Quality seems good in the absence of a test and time passes. The correct delivery times. Recommended.
Rose Brown
Shipping fast high quality wholesale Okey
Sandra Burke
Fast
Albert Esteban
up to my expectations. looks cool
Жанна Тимофеевa
Glass came, did not glue yet
Пётр Игнатьев
I order the second time, the glass holds very well! The first on the watch (photo) did not peel off (the strip on the screen when pasting formed) the second ordered just in case. It is moisture-proof and even though the edges are free, the glass does not peel off! As they say: both were nailed, and kept)) I recommend!!!
Florence Aerts
quick, exelent quality, best seller I worked with!
Kimberly Lewis
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
דני לנדאו
Arrival within Weekly. Look top quality. Packed each one בקופסאת plastic with all baby wipes. Protector your own plastic
Steven Murphy
The goods correspond to the declared. Everything came whole. Packed all in a small plastic case and bubble envelope. It’s been about two weeks. Seller recommend.
Liv Jensen
Screen broken
Ashley Turner
Love key
Craig Alvarez
Keeping in mind the
Julia Schneider
more than worth its cost
Matyáš Bartusek
Good thank
Алексей Владимиров
ok
Matyáš Kopriva
ok
Wouter van Loon
Quedan algunas burbujas debido al case del reloj.
Tammy Barnett
Good product
Inmaculada Vicente
it’s not a challenge anymore to think where can i buy . this store has everything i need
Maria Schulze
Ok
Вера Чистяковa
Everything has come, the glass is excellent, I recommend the store!
Mia Thompson
Awesome ! I really like it. Thank you!
石井 亮
received the items yesterday.the quality was good and cheap.
石川 美咲
たいへん was good
Аида Савинa
Take the guys well here
Michael Dean
everything’s fine
Alice Murray
Best Protection, I buy already the second time, fast delivery, excellent quality.
中村 明日香
Good
Marc Remy
Looks great, I don’t find any defects… Shipping was quite fast and arrived without problems.
Sarah Santos
Product as described in AD, arrived very quickly
Albert Morrison
Excellent product and good packaging
Alexander Banks
arrived in time and there are no defects. Goods meet the expectations.
Kenneth Alvarado
Ok
Gloria Lorenzo
HORRIBLE/would never buy again. It’s fatal.
Оксана Давиденко
Заказ шёл месяц,всё как заявлено )
Katherine Wood
Very satisfied. Recommend this shop.
Carolyn Green
Thanks a lot!! All is OK!
Michiel Kuijpers
Perfect! Everything was fine
Lina Lang
Excellent product! Roomy and beautiful!
Lily Martin
I love this… arrived in really good condition! No defects! Thanks!
Jessica Hudson
Very good. Fots perfectly. Screen responds very well. Only problem ling shipping time
Максим Михайлов
The glass is excellent, glued well, thank you very much, it came quickly in 2 weeks
Costache Brânzan
OK
Артём Журавлёв
Came quickly, well packed.
María Pilar Díaz
The product came well and if you have enough skill and patience you can get it placed without any bubbles left, protect it does very well, too maybe, so being so thick the tempered glass layer makes the touch less accurate and fluid, if you don’t touch much the Watch is perfect, But if you’re the one who uses it much better go get one of the Belkin brand, they have much better touch (and they’re much more expensive too)
Эдгар Цыпченко
Glass really liked it. Thanks to the store!)
R***o
5* Thanks
A***v
Good glass, recommend
V***o
Probably the best glass on the watch!!! how many did not even Order to paste normally could not, but these are perfect! I advise everyone, I order 3 times already.
I***h
Стекло хорошего качества, но наклеилось с пузырями. Доставка быстрая, 3 недели.
V***v
Delivery to Peter more than two months!!!
A***o
It looks good quality
E***o
The product complies with what is indicated, I arrive in my country in 2 weeks, very grateful.
D***v
дошло за месяц, пока не клеил
A***l
It looked good on my apple watch but it took too long to arrive, I had given it up for lost
Z***n
Perfect
G***D
This type of article does not stick well to the screen. Big air bubble impossible to remove
Z***k
A good plate for chasiv, the trochi is stuck, it fell out. The sensor itself is so expensive, without
D***h
Pasted well and while holding
A***h
This is the best store ever. The product matches the description and meets all expectations. The seller quickly and efficiently sent everything, and the mail took a long time to deliver my order. This seller I recommend!
L***l
Product as advertised