Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***k
Чудовий гаджет.
J***a
Excellent charger, good power and fast charges both the cell as the watch! Recommend
M***n
I liked the goods, everything is OK! Pts quickly delivered, the gait was kicked with legs, so that it flies faster)))
M***s
Super recommend!! Excellent purchase. Fantastic product!! Recommend!! To store. Thanks for attention!! The box was mixed in not affecting the product.
Sieb Peters
Het artikel is goed aangekomen. Het ziet er goed uit en werkt. Mijn IPhone en IWatch laden prima op.
Галина Захаровa
I liked the goods, everything is OK! Pts quickly delivered, the gait was kicked with legs, so that it flies faster)))
Kristien van der Wal
Works super, compact model. Not the fastest way of loading but called efficiently.
Carolina Azevedo
Super recommend!! Excellent purchase. Fantastic product!! Recommend!! To store. Thanks for attention!! The box was mixed in not affecting the product.
Josephine Ullrich
Everything is fine, thank you!
Στέλλα Αλεξιάδης
Item is of good quality but mine had an issue with the main pad, not giving charge to the phone, although showing that it was charging. The store was helpful and willing to resolve the issue, would definitely buy again from.
Marie Peters
Cheap price but very good performance:.
Janaina Gonzáles
Very good
Helen Freeman
makes a nice gift, glad i bought it
Amy Wilson
Thanks a lot! Arrived fast and safe! I’m suuuuper happy!
Christine Payne
good product on a pleasant price
Сніжана Жердев
Чудовий гаджет.
Лариса Фроловa
Качество отличное , iPhone 11pro заряжает полностью часа за 4
Giuseppe Bruno
free shipping! arrived in perfect condition, thank you
Christina Torres
I bought on sale, was delighted with the quality
Marcia Rocha
Great product, works straight, can charge all 3 sets once
Paul Thompson
my second order in this store 🙂 thanks for great service! is amazing!
Lucas Williams
so far this was my best choice
Harriso Thomas
Thank you for fast shipment and delivery! I really recommend this and store~
Raymond Stone
Excellent store! fast shipping, great quality. Will order again 🙂
Любов Винниченко
12 Pro Max, Apple Watch 4, Air Pods pro simultaneously charges
Paula Vega
Good to quality, good performance and aesthetically are cool. Happy with the purchase
Domenico Ferrari
Good product
María Angeles Ibáñez
It took me some time to find a for such a modest price. Thanks to the seller!
Vanessa Vogt
The goods has a good quality and I am very satisfied. Single review point is the weak light charging emitting diodes. Since I me more luminosity expected. Otherwise, all the best and I can recommend this product.
Rose Harrison
delivered already. thanks a bunch!
Cheryl Walker
Operating product,
Raila Lähteenmäki
Fast delivery to finland.
Michiel Vink
nothing is missing. quality optimal. arrived within terms.
Dominik Duda
Very nice!
Matyáš Skoda
It’s super cool. I am so happy. It’s definitely as in description. Green light if charging.
Николай Калинин
Everything came clearly and quickly. Separately, everything works, but when I put the phone, the watch stops charging
Matyáš Krempasky
Never thought I can buy such a sheap online. Totally grateful!
Brooke Morris
As described!
Mark Barnett
totally worth its price
Софья Ермолинa
Works, charges a little slower than original devices
Ryan Lee
Perfect quality for reasonable price! Good deal! Thank you store!
Demkó Karolina
Thank you
Walter McCoy
Good product. Thanks
Linda Duncan
This wireless charger works as advertised and the shipping was super fast.
Walter Anderson
The product was well packed, packaging in good condition, all its parts in good condition, it works fine, quick charge. Recommended.
Герман Терехов
Good charger, however with Air Pods pro lags a little
Till Schuster
For my budget, is the perfect solution. This shop rocks!
Larry Webb
Better quality than expected, Shipping was quite fast!
Scott Sullivan
Amazing product.. arrived very fast… Thanks!
Эдуард Павлов
That’s great. I came quickly.
Benjamin Riley
Good product
Эльза Овчинниковa
All came in excellent condition, the product is excellent., I recommend
Adam Gibson
배송 빠르구요..충전잘되용 ㅎㅎ
Billy Curtis
is good. I really like it.
Victor Gomes
Hit my expectations!
Karen Porter
Order arrived very fast.
Matthew Russell
C type charger. This product is very unsatisfactory. Charge very quickly. White product white color of color is a little dark. Very new stone for shipping.
Nicolas Azevedo
Recomendo, pode comprar, vale muito a pena!
Leonardo Martins
Excellent charger, good power and fast charges both the cell as the watch! Recommend
Mélissa Roche
Works perfectly and very fast delivery. I recommend!
Carolyn Jacobs
I ordered two of these and they were shipped professionally and securely in bubble-wrap. One of the boxes inside was slightly crushed on one edge but the contents inside the box appear to be unharmed.
John Ward
good!! best quality!!!
Linda Webb
Shipping fast, Price also cheap and good! Working day expected feels a little big than the iPhone lift fit: Release the yo ~
Bakó Gitta
Good
Gabrielle Montes
Delivery very fast! Perfect! Very good!
Жанна Владимировa
Works fine
Samuel Harris
Exactly as described and this is the second one I have bought.