Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shoppastar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***z
perfecto estado, envio muy rápido, 8 días nada mas
D***a
Product with excellent quality, fast shipping, recommend the product and the store, without any fee for Brasil
D***g
Norms. Thank you.
M***O
muchas gracias!
R***v
The cable is thick enough, but flexible and good nylon braid. Absolutely odorless. Description corresponds. Delivery to ekb 16 days. I did not check the work. Perhaps later I will add a review. The parcel is packed in an envelope with a navel and a company logo.
R***v
Excellent!
D***r
Not a bad cable. In a hard, plastic braid. How long there will be exploitation, time will show, but the first impression is positive.
M***a
Exact description. Little reception time and very well packaged. I recommend the store. Now I’ll try.
J***a
Great product, very good, was fast send the goods…
A***v
As always, the excellent quality of the goods from this store. I take it from him several times. Delivery 3 weeks.
G***s
good quality
Customer
everything as described
R***r
Order received. Thank you store.
J***s
Quality looks okay. Arrived quickly. Sound is good. Recommended.
Customer
It came in a general parcel, went a little less than a month to Khabarovsk. Thank you!!!!
A***v
Delivery to Rostov in 17 days. It works norms. The only “spoon of dögty”-immediately peeled off the decorative element (I do not know how to say otherwise)
K***d
As expected thank you arrival ds 32 days
Customer
Quality cable, the wire is thick, reliable.
K***d
Good excellent fast arrived in two weeks as a thanks to the store
T***g
Good quality Cable, braided protection, good weight, lack to test sound quality. Date of order March 28 date of arrival April 27. Tracking number delay in updating. The shipment took a long time.
S***h
very very good store, product work well
V***r
качество на высоте, работает хорошо, доставка быстрая
A***P
Just perfect. The cable material is great, very tough. It’s stereo and the sound loses nothing of quality. It’s great to use it as an alargo. In my case to extend the speaker cable to the PC. I always trust this brand and I ‘ve never been disappointed.
A***v
The product fully corresponds to the description.
Customer
The cable works with my wired headsets and Android phone. Mic, buttons — all do work as intended (tested with two 3-buttoned and one 1-buttoned headsets). One ear might be off when just plugged, but when plugged firmly, properly, it will always work. No complaints.
E***p
works good!
A***s
verry good
A***n
Cable thick, Braid hot
V***v
The goods are on top. The quality is excellent. Thank you.
F***r
Complies with the description. Works very well microphone and audio
O***v
Description exactly! Pleasant to the touch! Elasticity! I am happy! Checked everything works.
F***r
It is just like the description. I will test the product.
V***v
Order paid 01.06. In fact, it is accepted for transport 07.06. Already 14.06 was in the Russian post office. Packed immediately in the branded bag of the navel. The cable itself is in a branded sealed package. I have not checked the work yet. It is not clear why in Moscow a similar cable costs many times more.
J***N
perfect length, good quality, no issues.
K***k
Professional quality product. Clean and clear without loss no quality. Thank you very much!
I***n
All as in the description. Cord is good. Recommend.
Customer
So far very good quality on the cable, exactly what was asked for, and a pretty fast delivery.
J***n
Order on 20210622 Arrival in France on 20210701 Thanks to the store for the perfect transaction
L***o
It fulfills its function
F***a
Great cable, exceeded my expectations.
Y***w
Хороший длинный гибкий кабель!
O***a
I did not understand what aluminum shell. Cotton is a fabric braid. Is the screen supposed to be? The wire is quite thin, soft. Outside and you will not determine if there is a screen. At me is laid among a heap of other wires, interference is not heard, everything works.
Customer
Good quality product. I enjoyed and recommend the brand.
1***r
Everything came in whole and in working order. Thank you very much for the quality products.
R***r
It’s okay. The cable came in a large parcel.
A***v
As always excellent quality.
A***v
Good qulity
R***v
Great extension. Looks more expensive than it costs. There are also no complaints about the quality of sound transmission. Went 18 days, tracked to the office. Received at the mail with confirmation of identity.
V***d
Quality wire, took 5 meters, delivery in time and even a lot earlier!!
Customer
Good cable of high quality. Very flexible but sturdy. Braiding is pleasant to the touch.
D***r
Good. Really durable won the four elements. Face Fabric think more thick and tough yet flexible.
L***n
received in good condition. satisfy and happy with my purchased. No communication with store.. thank you .
Customer
Stunning soft and beautiful quality cable.
Sophie Martin
Fast and free shipping. Thank you very much!
Владимир Лебедев
очень хорошая тканевая оплётка. мягкий. все работает
Antonio Díez
All right
Doris Graham
It is just like the description. I will test the product.
Eduardo Barbosa
Great cable, exceeded my expectations.
Harold Bishop
Everything came ok as usual.
Виктория Плотниковa
Order paid 01.06. In fact, it is accepted for transport 07.06. Already 14.06 was in the Russian post office. Packed immediately in the branded bag of the navel. The cable itself is in a branded sealed package. I have not checked the work yet. It is not clear why in Moscow a similar cable costs many times more.
Aline Ferreira
Chegou tudo certinho em perfeito estado, ficou alguns dias na alfândega, mas sem problemas
Фёдор Иванов
All as in the description, quality at altitude. Thank you.
Максим Владимиров
Хороший длинный гибкий кабель!
Alice Gillet
Cable of very good quality. Professional quality. Thank you to the supplier
Татьяна Орловa
The goods are on top. The quality is excellent. Thank you.
Станислав Савин
The connection is good, the sound quality is not worse.
Johannes Vogt
fast delivery
Betty Schneider
ok
Yüna Meunier
Complies with the description. Works very well microphone and audio
Austin Kim
Good cable
Сабина Шаповаловa
Good cable.
Nele Horn
thank you is awesome
Lara Gomez
Aparentemente tudo ok, ainda não testei. Boa construção.
Gabriela Moraes
Reward everyone!
James Hall
Good product
Jason Thomas
worth the money. thnx.
Георгий Черноусов
I did not understand what aluminum shell. Cotton is a fabric braid. Is the screen supposed to be? The wire is quite thin, soft. Outside and you will not determine if there is a screen. At me is laid among a heap of other wires, interference is not heard, everything works.
Clara Klein
The braided cable feels very good. It also does not introduce any noise
Juan Weber
okay good quality
Elisabeth Günther
Product really beautiful, thank you very much)
Ελένη Μιχαλολιάκος
The store is the most awesome place where can I buy and have no doubts over its quality or condition
Amélie Guerin
The quality remains the same with the extension!
Лариса Голановa
As always excellent quality.
Ирина Кабановa
Good qulity
סיגל בן יצחק
VENTION – top quality as usual.
Леся Яшинa
For domestic use-excellent quality cables.
Ефим Тимофеев
The goods came in 19 days, in a branded package. Quality is good. Length of one wire, without plugs, 5 m 3 cm. Second-5 M 4 cm. Even a little more than I ordered. Maybe something is wrong with the computer, but when you record a voice through this wire, there are constant background interference, a constant drone. But when recording a voice on a smartphone with Android-everything is fine, the quality of the recording is excellent. Maybe I have something with the sound card is not OK. Great store. Good quality for its price.
Frank Bryant
все ок
Валерий Чистяков
Excellent extension, did not regret buying! The sound is perfect, did not change at all.
Tomás Esteban
Everything just ordered and announced. Perfect
Alfonso Reyes
It came in good and fast, it’s missing to prove it.
Keith Matthews
Good quality product. I enjoyed and recommend the brand.
Lieke Hofman
works good!
Ashley Hanson
perfect length, good quality, no issues.
Рycлана Винниченко
The order came quickly, everything works, I recommend.
Paulo Oliveira
Great product. Top quality the most ever used.
Susan Armstrong
OK OK
Цветанка НИКОЛОВА
The cable arrived by mail from Lithuania from Vilnius – perfectly packed, straight to my home address. I am completely satisfied with the purchase and the store. The quality is perfect I recommend the store and the store thank you!
Alexia Huet
It’s actually quite a reasonable price for , so I gave it a try. Satisfied 🙂
Лев Румянцев
Corresponds to the description
Sara Oliver
Such as the description, very good extender
Яна Фёдоровa
Cable norms, made qualitatively
Stephanie Munoz
good
Charlotte Sanchez
Order on 20210622 Arrival in France on 20210701 Thanks to the store for the perfect transaction
Noah Christensen
It looks very good quality it will already look like envesshaft and how the cables go, I recommend at the moment
سلمى الكاف
Very good
Ирина Соколовa
Delivery 16 days all as in the description
Boudewijn Smeets
verry good
Ульяна Черновa
Delivery is fast. quality, as always at vention, excellent.
Павел Калинин
Description exactly! Pleasant to the touch! Elasticity! I am happy! Checked everything works.
Inmaculada Montero
Hurry up. That’s right. Good salesman. In just over a week the order arrived. Very satisfied.
Kauê Sousa
ok
Bruna Mello
Satisfeito!!
Konrad Bąk
⭐⭐⭐⭐⭐
Barbara Marshall
Quality cable, description fully corresponds. All products are of good quality.
Matthew Carter
good
Sienna Ryan
AAA+ return customer, great product, great service.
José Ángel Muñoz
really good quality, I didn’t expect it. A+++++
Chiara Arnold
safely packaged , respect to the store
I***f
Come, works, thanks
Tyler Bell
It is as the description indicates and the good thing is that it came in no time, compared to the times of other stores.
Carolyn Garrett
RAPIDO
Mathieu Laporte
Conform to the order
Dimitri Lemaire
OK
Clara Mello
Professional quality product. Clean and clear without loss no quality. Thank you very much!
Иван Тимофеев
Everything came in whole and in working order. Thank you very much for the quality products.
Sieb van Loon
Very solid cable, and lightning fast delivery.
Madison Knight
Perfect.
Stephen Rodriguez
even better than the similar one i almost bought offline!
Феликс Юдин
Arrived quickly, works
Николай Абрамов
фонит микрофон, пробовал подключение разных гарнитур и к разным телефонам и pc как удлинитель только для наушников – норм
Kathy Reed
Product arrived. Took rather long. Working fine. Thank you.
Angela Kelley
Great products, excellent service
Brenda Howell
It fulfills its function
Benjamin George
Delivery in time. Everything is perfectly packed. Everything works well. Thanks to the manufacturer and store.
Вера Голановa
GUD
Brenda Gibson
OK très bien
Catalina Navarro
Perfect and sent very fast
Mira Lange
I am really thankful to the store for setting such a good price for
Ефим Жуков
Quality fire!
Eduardo Carrasco
Fast service and good quality material
Лидия Щербаковa
Отличный проводок – нужно было нарастить длину кабеля от колонок до пк. Работает, косяков не обнаружил, материалы не дешман. Жаль коротковат оказался, можно было брать по длиннее – с поставленной задачей справился, но без запаса.
Thomas Ford
Just what I was looking for, since all the. Other extensions I had found and tested, didn’t work with my cell phone, since the Lavalier microphone I had was 3 black stripes on the z tip and all those selling were 2 black stripes, And this one being 3 stripes works perfect with the cell phone and the Lavalier microphone I had.
Вера Окуловa
Great cable. Qualitatively made. I order from the store not the first time. Fast shipping.
Shirley Tran
That’s such a good price for ! can’t wait for my delivery to arrive
Beatrycze Mazurek
Delivered to Poland after 4 weeks, item as described, nice quality. Recommend the Seller!
Альбина Ткаченко
All as in the description. Cord is good. Recommend.
Андрей Фёдоров
Качеством товара очень довольна. Покупала до этого в другом магазине удлинитель – колонки страшно фонили. С данным удлинителем все замечательно: ни постороннего фона, ни посторонних шумов и звук чистый. Скорость доставки товара вообще выше всяких похвал – товар пришел с опережением более, чем на 2 недели. Продавца и товар рекомендую.
Варвара Харитоновa
It’s okay. The cable came in a large parcel.
Fiona Simard
This store offers the best price for , great deal!
Варвара Завьяловa
I took it specifically as an extension for a microphone, everything works, I’m happy. Wire quality.
Amadeusz Nowak
Nice quality, thick cable but with plug that fits in tight places.
Rigoberto Uribe
So far very good quality on the cable, exactly what was asked for, and a pretty fast delivery.
Fernando Gil
The cable looks quality and tested and works pretty well does not distort or hear any noise other than the device that is connected, I recommend merchandise and store, very fast shipping
Dimitri Maillard
According to the description, it’s quality. Package well protected and very fast shipments. Serious store to recommend
Vanessa Russo
Great price, good product, free ttoppo long
Наталя Давиденко
OK
Melissa Reyes
Good product and fast delivery. Thank You very much! :)))
Борис Чистяков
Cable thick, Braid hot